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World Menopause Day 2023

World Menopause Day takes place on the 18th October each year. It’s a day to raise awareness of the menopause and the support options available for improving health and wellbeing.  

Through our partnership with the Retail Trust, we’re providing our colleagues with essential information on how to deal with menopause in the workplace and how to support colleagues, friends and family.  Thankfully, menopause is becoming more widely talked about and understood, but we still have a long way to go in our acceptance, knowledge and openness around it.

Everything you need to know about the menopause

From why and when it’s likely to happen, to the symptoms you can expect and where to find support, we’ve got all the information you need to navigate the next stage of your life.

The great change of life, the internal furnace, reverse puberty, a super-soaker event… The nicknames given to the menopause don’t make it sound like a whole load of fun. But, despite the fact that nearly all women, trans men and some people who identify as non-binary, will go through the menopause at some point in their lives, most of us don’t know all that much about it.  

Menopause is currently a hot topic, which means we’re all becoming better informed. But there’s also some contradictory information out there, which is leaving some women with more questions than answers. It can all feel a bit confusing (and scary – should you expect your bed to be soaked in a pool of sweat every night for the next ten years? And are you doomed never to have good sex again?). 

So we’ve spoken to the experts and created a need-to-know guide to the menopause to demystify the process, and answer some of your most common questions. We can’t stop it happening – but we can help you through its challenges. Here we go… 

Menopause: the basics 

The menopause refers to your last period, when your ovaries stop producing oestrogen. This usually happens by the age of 51, but what we think of as menopause – including symptoms like hot flushes – is actually the peri-menopause, which happens at around the age of 46. 

“The perception is that menopause occurs around the age of 50, which is actually the definition for being post-menopausal rather than peri-menopausal,” says Paula Briggs, Chair of the British Menopause Society. “During the peri-menopause, symptoms tend to be most extreme, because of fluctuating hormone levels.  

“Our ovaries produce three hormones: oestrogen, progesterone, and testosterone. Oestrogen is the hormone that tends to make women feel well, so lack of oestrogen is what causes menopausal symptoms. 

“One of the earliest signs that you’re peri-menopausal is a change in bleeding pattern – periods may become heavier, or the gap between them might become shorter or longer. The reason for that is your ovaries still have eggs, but it becomes more and more difficult for them to produce one to ovulate. 

”Because you can still ovulate when you’re going through the menopause, you should carry on using contraception, ideally until you’re 55. If you’ve experienced a very clear menopause, in which your periods have stopped completely for at least 12 months, you should carry on using contraception for two years if you’re under 50, and one year if you’re over 50. However, it’s a good idea to speak to your GP before stopping contraception.” 

What symptoms can you expect? 

Symptoms can vary greatly (helpful, we know…) Some women might experience very few, and find them easy to deal with. Most, however, do find that symptoms of menopause have an impact on their lives to some degree. The most common signs to look out for are irregular periods, hot flushes, vaginal dryness, trouble sleeping, sexual problems, mood changes, forgetfulness, weight gain, headaches and joint pain.  

Urogenital symptoms, such as vaginal burning or discharge, recurring urinary tract infections, and the need to urinate more often, can develop three to five years after your last period, so these issues might also be related to menopause, even if they don’t happen straight away. 

A recent landmark survey of menopausal women revealed that the majority find at least one symptom of menopause ‘very difficult,’ with sleep, brain fog, and anxiety and depression among the most challenging. Yet despite this, 45% haven’t seen their GP about their symptoms. 

“If you’re experiencing some of these symptoms and thinking, ‘Nothing else in my life has changed, what on earth is going on?’ our symptom checker is a really good start,” says Diane Danzebrink, founder of Menopause Support. “I think a lot of people suffer in silence, thinking, ‘It’s natural, I just have to get on with it.’ But there are ways of easing your symptoms, so if they’re having an effect on your quality of life, you should seek some help and support.  

”For the vast majority of people, that first point of call is going to be your GP, but I’d always suggest that you do a bit of research first, to find out what you can expect, and what your GP can potentially offer.” 

Almost a third of women who did see their GP had to go back several times before the cause of their symptoms was identified – which is why it pays to be clued up about what menopause looks like, and what options are available to you – even if you’re not quite there yet.  

”A lot of people think of the menopause as just hot flushes, but there are so many other random symptoms,” says Andreina, 49. “When I went through early menopause at 38, sex was really painful, and that’s what hit me hard. I hadn’t had much time for that kind of thing after my two children were born, but the idea of that nice, fun element of my life being gone for good was devastating.   

”I spoke to my doctor and was given medication (the delightfully named Vagifem) for it, which helped a lot. So if you experience something like this, I’d definitely suggest seeking help from your GP.” 

Experiencing early menopause 

As with most things in life, there might be an ‘average,’ but there’s no ‘normal,’ and some women enter peri-menopause before the age of 45. “One in a hundred women under the age of 40, one in a thousand under 30, and one in ten thousand under 20 will experience premature menopause,” says Danzebrink. 

Premature menopause (and premature ovarian insufficiency) can happen for lots of reasons, including an early failure of the ovaries that can run in families, chronic illness, and treatments such as chemotherapy. Having your ovaries removed will trigger surgical menopause. 

“I went through early menopause ten years ago,” says Ruth, 48. “In hindsight, I had a few of the symptoms: insomnia, night sweats, brain fog and dreadful mood swings. But I didn’t know what it was until I missed two periods and went to see my doctor. 

“Luckily, my GP tested my hormone levels straight away, and referred me to a premature menopause clinic. For the next few years, I had regular check-ups with them, and lots of support getting on the right course of HRT.  

”I’m sure it would have been much harder for me if, like most of the women attending the clinic, I’d really wanted children, but I don’t miss having periods at all, and as well as reducing my risk of osteoporosis, the HRT has really helped to balance my moods.” 

To HRT, or to not HRT? 

There has recently been a surge in conversations about menopause treatments, especially Hormone Replacement Therapy (HRT). There’s still a lot of confusion about who can have HRT, the different types available, and what their effects are. Because it’s such an important topic, we’ve created a dedicated HRT Q&A answering all your questions about what HRT is, how it works, and who can benefit from it. 

“HRT is described by NICE as a first-line treatment for menopause,” says Danzebrink. “So essentially, that means it’s the most effective treatment for menopause symptoms. For the vast majority of those under the age of 60, the right HRT, in the right dose, for the right individual, will offer benefits that significantly outweigh risks. 

“However, there are always caveats to that. There are a very small number of people for whom HRT is not necessarily going to be the first option. There will be people who are told they can’t consider HRT by GPs who, due to lack of training, are not up-to-date. Then there’s personal choice – some people may simply choose not to use it.  

”There are lots of scary headlines flying about, so the most important thing is to make sure you access factual, evidence-based information. I would always point anybody who’s looking for that information to Women’s Health Concern, which is the patient arm of the British Menopause Society.”  

“Women should be very careful about where they get their information from,” adds Briggs. “Menopause experts are proliferating due to a ‘gap in the market,’ and it’s so hard to tell whether information is accurate or not if you’re not a medical professional. I would advise women to look at well-recognised national organisations such as the NHS documentation, NICE, and the British Menopause Society.” 

If you’re unsure about HRT, it’s a good idea to look into your options before seeing your GP. Our HRT Q&A details alternative prescription medications that can relieve symptoms of the menopause, including antidepressants and other prescription medications. But whether you’re taking medication or not, there are some changes you can make to your lifestyle to help ease your symptoms.  

Embracing movement 

Nurse, menopause expert, and founder of Midlifemakeover.co.uk Sam Palmer says that movement and exercise can make a huge difference to women experiencing symptoms such as weight gain and hot flushes.  

“During peri-menopause, declining oestrogen can lead to a loss of bone strength, painful joints, weight gain and an increase in heart disease and some cancers,” says Palmer. “Movement and exercise have been proven to help with all these potential symptoms, as well as improve mood, reduce the occurrence of hot flushes and night sweats, and help prevent unwanted weight gain.  

“In our 30s and early 40s, exercise often focuses on burning calories, but in menopause, exercise should be something that makes you feel good – and 30 minutes a day is enough! It’s also a good idea to focus on building muscle, which helps support bone strength.” 

Palmer recommends including three types of exercise in your menopause movement regime, which she calls ‘Strength, Sweat and Slow.’  

She says: “Aim for 15-30 minutes twice a week doing something that helps to build or maintain muscle – you can use weights, tin cans, bands, or even your own body weight. You can even squeeze it in in the form of movement ‘snacks’ during your day. 

“Once or twice a week, for around 30 minutes, do something that makes you feel a bit sweaty and out of breath. Fast walking, jogging, cycling or dancing are all good options – and it shouldn’t be something you dread! 

“Finally, find a slow, gentle movement that helps you to relax. The calming effect of yoga, walking in nature, dancing and swimming have been proven to have a positive effect on reducing menopause symptoms, especially anxiety. Aim for 30-45 minutes twice a week, if you can.” 

Eating well and tackling stress 

Palmer also recommends making some healthy tweaks to your diet to help ease menopausal symptoms. “Studies show that eating a good diet can help reduce symptoms such as hot flushes, night sweats, constipation, and unwanted weight gain, so a few simple changes can be a game changer,” she says.  

“Menopause is not the time to go on restrictive diets or ban food groups, so start with a Mediterranean-style diet that includes protein at every meal, and lots of fresh vegetables and fruit. Adding in plant-based oestrogens such as flax seeds or soya beans, and going easy on the caffeine and alcohol, is also a great start.”  

Trying to cut down on the stressors in your life can also help. “A lot of people now live very full, very 24/7 lives,” says Danzebrink. “So I think it’s a good opportunity to say, ‘OK, if this is happening to me, how can I best look after myself?’ And that includes looking at your stress levels.  

“Women can often neglect to prioritise themselves, so I think menopause can be a bit of a wake-up call. Most people can’t change major things in their life overnight, so look at the micro changes you can make, such as delegating some tasks at home.” 

Menopause doesn’t have to be mystifying. For more information on everything you need to know about HRT, and how to deal with the menopause at work, click here to read the other articles in our series. 

HRT: Your questions answered

How to deal with the menopause at work

Content credit: Retail Trust

The New Westgrove!

We are thrilled to showcase our recently modernised fantastic state of the art Head Office, based in Warrington, Cheshire.  This significant revamp is the start of our next chapter and will fuel our intended growth plans.

It’s not just a physical space for us to work, it shows our commitment to innovation and to creating a work environment for our colleagues that reflects our brand.  With state-of-the-art facilities and space to unlock further creativity, we’re demonstrating commitment to our future.  

With the environment at the heart of all our development decisions, the Westgrove Technical Services team took hold of the building and from designing the space, to knocking down walls (and rebuilding new ones!), electrical work, painting, decorating, and kitting it out with its modern environmentally friendly new look, we couldn’t be more pleased with the end result.  The whole building contributes to the sustainability of our business through sensors linked to our artificial intelligence platform which sends out real time alerts when our smart system detects any form of abnormality or unusual trend in operating.

We’d be pleased to show you around if you are in the area!

#Newoffice #CompanyCulture #Innovation #ESG #Growth #WeAreWestgrove #Investment #TheNewWestgrove

Supporting Macmillan Cancer Support

This week, our Head Office colleagues have rallied together to host a Coffee Morning in support of Macmillan Cancer Support 🍰🧑‍🍳

Many put their aprons on and got baking for the occasion – we had vegan coffee cake, fairy cakes, chocolate brownies, carrot cake and lots more, all in order to raise money for this fantastic cause!

Building Bug Hotels at Handforth Dean

Our Cleaning Supervisor, Dan along with some very special helpers from a local primary school got together last weekend to build a bug hotel for Handforth Dean Retail Park. Bug hotels create a safe hideaway for wildlife and a well-built bug hotel can shelter anything from hedgehogs to toads, solitary bees to ladybirds and woodlice.

Dan commented, “At Handforth Dean Retail Park we want to create a sustainable environment for wildlife. By using recycled materials and donations, we have created two bug hotels, bird houses and insect hotels with are now dotted around the park to attract more wildlife. We’ve also planted a variety of colourful plants in the area too!”.

What a wonderful project. Special thanks to all the children involved in building the bug hotel!

Our Outstanding Colleagues – Q3

Our people are what make us special. From saving lives and preventing crime to helping people in need and much more. Our Reward and Recognition scheme is our way of saying thank you to our Colleagues for the amazing work that they do each and every day, often going above and beyond in their role.

Well done to all our winners and everyone who has been nominated for an award this quarter – you are all amazing!

Our 2023 Quarter 3 winners are:

Site Manager of the Quarter

Chris Struck – Quadrant Shopping Centre

Colleague of the Quarter

Jack Harty – Grosvenor Shopping Centre

Chairman’s Colleague of the Quarter

Lucy Wood – Head Office

Newcomer of the Quarter

Gelson Mattos – Broadway Shopping Centre

Team of the Quarter

Telford Centre

CSR of the Quarter

Jane Gerrard – Spindles Town Square

H&S Champion

Anton Morris – Queens quare Shopping Centre

Lee Stones – Haymarket Shopping Centre

Outstanding Act

  • Carl Williams & Hassan Mehmood (Tata) – Ryemarket Shopping Centre
  • Anton Morris – Queens Square Shopping Centre
  • David Mann & Jonathan Chandler – Touchwood Shopping Centre

Service Excellence

  • Lewis Horne – The Moor
  • Ricky Law & Bernard Thelwell – Stamford Quarter
  • Kevin Harvoutt – Ryemarket Shopping Centre
  • James Archer – Houndshill Shopping Centre
  • Cleaning & Security Team – Broadway Shopping Centre
  • Neil Merrick – Willow Brook Shopping Centre
  • Ricky Law, Matthew Barrett, Nigel Coldrick & James Thompson – Stamford Quarter
  • Rafal Teleszko, Miriam Contre & Ioan Leonate – High Chelmer
  • John O’Neill – Touchwood Shopping Centre

Congratulations to all our winning colleagues and to everyone who was nominated in Quarter 3.

If you wish to nominate a colleague for a Reward & Recognition award, click here.

To see a list of all our previous winners, click here.

Walk for Mental Health

At the weekend, our Head of Heath and Safety, Angela and Bid Manager, Lucy took on a tough endurance challenge; the Ullswater Way in the Lake District, a 22 mile walk taking in 875m of ascent, to raise money for our charity partner, Mind Over Mountains. The walk took 10 and a half hours to complete, taking in some amazing views of the lake.

The challenge team raised £5k which will really help the charity and enable the charity to provide mental health support to even more people through their outdoor events and retreats.

Mind Over Mountains is a ground breaking charity offering mental health support through its unique combination of guided walking in nature with professional counselling & coaching as you hike. No pressure, no judgement, but a safe place to find support whilst also having the proven mental health benefits nature & exercise give.

Women in Security Awards WINNER!

We are extremely pleased to announce that our colleague Julie, from Touchwood Shopping Centre has won the Frontline Security Officer category in this year’s Women In Security Awards!

Julie was nominated by her Manager, Mark in the Frontline category. “Julie is the epitome of professionalism and an asset to not just this team but all security, it is her tenacious dedication to her work and empathetic responsiveness that makes her stand out. It is no exaggeration to say that without her contributions we would not have won our regional BSIA Team of The Year Award.”

This year’s event was held at Shakespere’s Underglobe Theatre in London, recognising and honouring the accomplishments, value and contributions of women within the wider world of security.

Pictured, Julie receiving her award.

Women In Security Awards Finalist

We are extremely pleased to announce that Julie Deeming from Touchwood Shopping Centre has been recognised as a Finalist in the Women in Security Awards 2023. 

Julie has been nominated by Dual Service Manager, Mark Driscoll for her contribution to Touchwood Shopping Centre over the past year.  Mark commented, “Julie is exceptional, she is the epitome of professionalism and an asset to not just this team but all security, it is her tenacious dedication to her work and empathetic responsiveness that makes her stand out and it is no exaggeration to say that without her contributions we would not have won our regional BSIA Team of the year award.” 

We wish Julie the very best of luck in the finals which take place at Shakespeare’s Underglobe Theatre in London on 14th September. 

See the full list of finalists here: https://professionalsecurity.co.uk/wis/

Westgrove’s New Board Announcement

The Westgrove Group are delighted to announce the appointment of Glenn Wilson as the Group’s Managing Director.

Pictured L-R; Steve Fives – Group Chairman, Claire McKinley-Smith – CEO, Glenn Wilson – Group Managing Director & Simon Whittle – Group Chairman.

Glenn joins the business with a wealth of industry experience, gained most notably with Incentive FM. This ultimately resulted in a Senior Board role as Divisional Director in the Retail and distribution arenas.

Glenn has delivered proven success stories with innovative and sustainable service solutions across all sectors of the FM market. His aspirational leadership played a pivotal role in the company’s meteoric success in the Midlands and North regions. This success also contributed significantly with a more global dynamic to the overall sustained growth before its recent merger/sale to a renowned plc in the market.

Glenn comments upon his move to Westgrove; “I have admired the Westgrove brand from afar for a number of years. The colleague centric DNA and the company’s true partnering ethos aligns perfectly with my own values and business objectives. It has huge appeal working within an ambitious independent business once again and I’m thrilled to be joining the company as its Managing Director. This is an exciting time for the business and I’m genuinely looking forward to meeting all of our colleagues and partners over the coming weeks”.

From a market perspective there has been a steady rise in the number of acquisitions of renowned independent operators over the last couple of years. This has subsequently reduced the amount of choice for those preferring the benefits of partnering with collaborative flex that working with an independently owned business like Westgrove can provide.

Co Chairman & Founder, Steve Fives explains the rationale around Glenn’s exciting appointment; “Simon (Whittle), Claire (McKinley-Smith) and I collectively feel that we can provide a real niche in the market as there aren’t many businesses of our experience and size now working in this specialised space. Glenn’s exciting appointment as our Group Managing Director, with his undoubted pedigree, was our opportunity to make a real statement of intent about our future aspirations for the business.

Glenn has continually and consistently demonstrated his leadership abilities throughout his distinguished career, most pertinently within a leading independent organisation. In a year where Westgrove celebrates its 25-year anniversary, it seems incredibly exciting that we’re strengthening our Board and leadership team to equip the business with the necessary infrastructure to fulfil our growth ambitions”.

Glenn’s appointment sees Claire McKinley-Smith transition to a more strategic role as CEO for the Group.

Pictured L-R; Glenn Wilson & Claire McKinley Smith

Steve adds “This key strategic appointment has been richly deserved. Claire started her career with Westgrove in 2011 as our Operations Director. Within 2 years Claire was promoted to the role of Managing Director and subsequently Group Managing Director in 2015.

Claire has been the company’s veritable dynamo over this time and has been instrumental in establishing the brand within the Shopping Centre sector, also successfully launching the brand into new complimentary sectors during her tenure as MD. Very recently Claire has played a pivotal role with Simon and I in forming our rapidly expanding ‘Technical Services’ company creating our multi-faceted Total Facilities Management (TFM) offering.

Pictured Westgrove Leadership Team

Simon and I are delighted to welcome Glenn into the business and extend our warm congratulations to Claire in her new executive role for the company. We both feel that we have a leadership team that can propel the business to unprecedented and sustainable new levels”.

Sceptre Award FINALISTS!

The SCEPTRE Awards recognise the best practice and the best people in the shopping centre industry.

They are the pre-eminent accolades in the shopping centre industry, putting the spotlight on management teams, retailers and suppliers that demonstrate real excellence.

The awards are in their 24rd year and this year’s glittering event was held at the Hilton London Bankside Hotel on Thursday 19th October, attended by delegates from across the shopping centre industry.

This year, our Security Team at Touchwood Shopping Centre and Castle Quay Shopping Centre are being recognised as finalists in the Security Team of the Year category!

We would like to take this opportunity to wish our Partners, who are also through to the finals, the very best of luck in the following categories:

Car Park of the Year

Handforth Dean Retail Park

St Johns, Liverpool

Touchwood, Solihull

Community Initiative of the Year

Telford Centre

Touchwood, Solihull

Customer Service Team of the Year

St Johns, Liverpool