Month: March 2026

In the facilities management sector, excellence often happens quietly. Frontline colleagues support millions of people every day, keeping environments safe, clean and welcoming, yet much of their work goes unseen. Industry awards change that. They shine a light on the people and teams whose professionalism, courage and dedication set the benchmark for our industry.

Awards play a vital role in raising standards and strengthening the credibility of the FM profession. By sharing real stories and achievements, they demonstrate the value our industry brings to communities across the UK. They also give colleagues, many of whom aren’t used to public recognition, the chance to feel proud of their contribution and the impact they make.

Entering awards also encourages organisations to pause and reflect on the work they do. Crafting a submission requires gathering evidence, measuring outcomes and articulating what “good” really looks like. This helps create a culture that values learning, development and continuous improvement. When a team is nominated, it sends a powerful message: your work matters, and it makes a difference.

Awards also champion innovation. Whether it’s a groundbreaking ESG initiative, a lifesaving intervention or a simple act of kindness that makes a customer’s day, these stories inspire others across the industry and set new standards for what’s possible. They highlight that FM is not just an operational service, it is a people‑focused profession grounded in care, responsibility and community.

And at the heart of every award entry is exactly that: people. Their decisions, their actions, their character.

Since 2020, The Westgrove Group has proudly achieved 51 industry award wins and been named finalists in a further 20, a reflection of the outstanding dedication and professionalism shown by our colleagues across the business.

But behind every number is a story of commitment: teams supporting vulnerable members of the public, colleagues coordinating complex emergencies, individuals fundraising for their communities, and entire sites working together to deliver exceptional service.

This is why industry awards matter. They preserve these stories. They give credit where it is due. And they help ensure that the people who keep the UK’s destinations safe, clean and operational are recognised for the essential roles they play.

At Westgrove, we will continue to champion our colleagues on every platform available, including industry awards, because their work deserves to be seen, celebrated and shared with pride.

The Westgrove Group is proud to announce that we have once again been honoured with the RoSPA Gold Award for outstanding health and safety performance, marking our fifth consecutive year of achieving this prestigious accreditation and earning the coveted RoSPA Gold Medal.

This year’s success is especially significant as it coincides with the 70th anniversary of the RoSPA Health and Safety Awards, one of the longest-running and most respected global award programmes in the field of health, safety, and wellbeing.

A Milestone Achievement in a Landmark Year

Achieving RoSPA Gold for five consecutive years reflects our unwavering commitment to creating and maintaining safe working environments for all colleagues across our business. Safety is at the heart of everything we do, and this recognition highlights the dedication and professionalism of our teams who work tirelessly to uphold the highest standards every day.

Angela Crawford, Head of Health, Safety & Compliance, said:

“Achieving RoSPA Gold for the fifth consecutive year is an incredible milestone for Westgrove. It represents the consistent hard work of our teams and our shared commitment to ensuring every colleague goes home safe and well. I am immensely proud of the culture we continue to build and the standards we uphold.”

Julia Small, RoSPA’s Growth Director, added:

“RoSPA congratulates The Westgrove Group on their RoSPA Health and Safety Award. The high standards Westgrove has achieved are the result of hard work and dedication, of which Westgrove should be rightfully proud and which RoSPA is delighted to honour. 2026 is a landmark year for the RoSPA Awards as we reflect on how far workplace safety has come in 70 years. It is because of the commitment of health and safety leaders like Westgrove that people today are safer at work than in the past, and it sets an inspiring example for the future.”

A Testament to Our Culture of Safety

The RoSPA Awards recognise organisations that go above and beyond in protecting their people and receiving the Gold Medal marks Westgrove as a consistent leader in workplace safety. This achievement reflects:

• A proactive approach to risk management
• Continuous improvement in safety processes
• Strong colleague engagement and training
• A culture where safety is embedded in daily operations

Our teams across security, cleaning, guest services and maintenance play a critical role in ensuring these standards are met.

Looking Ahead

As we celebrate this achievement, we remain committed to advancing our safety culture even further. Westgrove will continue to invest in safe systems of work, colleague wellbeing, ongoing training, and innovation to drive continuous improvement across our business.

We are honoured to be recognised once again by RoSPA and extend our sincere thanks to every colleague whose commitment and professionalism made this award possible.

Following a highly competitive and rigorous tender process, The Westgrove Group is proud to announce that it has been awarded a significant new 3 year multi million total facilities management (TFM) contract to provide comprehensive facilities management services at premier regional shopping centre, Festival Place in Basingstoke, which is managed by leading property management company Estama.

Under this new partnership, Westgrove will deliver a full suite of facilities management services including cleaning, security, waste, and hard services, supporting Festival Place’s commitment to maintaining an exceptional, safe, and welcoming environment for its millions of annual visitors.

Glenn Wilson, Group Managing Director of The Westgrove Group, said:

“We are incredibly proud to begin this new partnership with Festival Place and Estama. Festival Place is a vibrant and high‑profile destination, and we look forward to bringing our award‑winning service standards, colleague development programmes, and community‑focused approach to the centre. This contract marks an exciting milestone for Westgrove as we continue to expand our portfolio across the UK.”

James Nelson, Associate for Estama, added:

“We are pleased to welcome The Westgrove Group as our new facilities management partner. Their track record in delivering high‑quality service at high footfall destinations, and their commitment to innovation, colleague engagement, and ESG make them an excellent fit for our new partnership at Festival Place. We are confident this collaboration will enhance the experience for our retailers, visitors, and our wider community.”

Westgrove has experienced sustained growth in recent years, expanding its service offering while maintaining its focus on quality, colleagues, and values. The new contract further strengthens the company’s position within the retail and leisure sector.