Month: February 2024

2024 Annual Reward & Recognition Winners Announced!

The Westgrove Group Annual Reward and Recognition Awards are our way of saying thank you to our Colleagues for the amazing work that they do each and every day, often going above and beyond in their role.

This year we have had some outstanding nominations from life savers in the outstanding act category, colleagues who have supported our partners by going above and beyond with Service Excellence, Teams that work well together and Colleagues who excel in their role and much more!

We are very proud to announce this year’s Annual Reward & Recognition Winners:

Site Manager of The Year, sponsored by Mercury Training – James Gradwell, Houndshill Shopping Centre

Team of The Year, sponsored by Clever IT – Touchwood Shopping Centre

Health & Safety Champion, sponsored by HSS – Clint Sayers, Telford Centre

Colleague of The Year, sponsored by Aspira – Wayne Taylor-Lewis, Bayview Shopping Centre

Newcomer of The Year, sponsored by Nilfisk – Gelson Mattos, Broadway Shopping Centre

Chairman’s Commendation Award, sponsored by Ideal 365 – The Galleries Shopping Centre

ESG of The Year, sponsored by Mayflower Washrooms – Jane Gerrard, Spindles Town Square

Outstanding Act of The Year, sponsored by Nilfisk – Carl Fox, St Johns Shopping Centre

Outstanding Act of The Year, sponsored by Nilfisk – Carl Adams, Telford Centre

Outstanding Act of The Year, sponsored by Nilfisk – Alun Boon, Ahmed Abdul Karim & Dillon Cyrus, St Johns Shopping Centre

Outstanding Act of The Year, sponsored by Nilfisk – Jamie De Stains, Virgis Lukosaitis, Miriam Conte & Ioan Leonte, High Chelmer Shopping Centre

Outstanding Act of The Year, sponsored by Nilfisk – Carl Williams and Hasan Mehmood, Ryemarket Shopping Centre & Tata Technologies

Outstanding Act of The Year, sponsored by Nilfisk – David Mann & Jonathan Chandler, Touchwood Shopping Centre

Outstanding Act of The Year, sponsored by Nilfisk – Matthew Cornah & Gareth Griffiths, Grosvenor Shopping Centre

Outstanding Act of The Year, sponsored by Nilfisk – John Trott, Quedam Shopping Centre

Outstanding Act of The Year, sponsored by Nilfisk – Templars Square Shopping Centre

Outstanding Act of The Year, sponsored by Nilfisk – Royal Priors Shopping Centre

Outstanding Act of The Year, sponsored by Nilfisk – Majid Hussain, Queens Square Shopping Centre 

Service Excellence of The Year, sponsored by Ideal365 – Kenneth Bishop, Westgrove Technical Services  

Service Excellence of The Year, sponsored by Gallaghers – Broadway Shopping Centre Cleaning & Security Team

Service Excellence of The Year, sponsored by Contractor – Shaf Ur-Rehman, Castle Quay Shopping Centre

Service Excellence of The Year, sponsored by IGF – Willow Place Shopping Centre

Our Leadership Team will be visiting all of our Annual Award Winners to present them with their trophies in person.

Huge congratulations to all of this year’s winners, finalists and nominees. You are all amazing!!

Aspire 7* Success for Queens Square

We are extremely pleased to announce that our Security Team at Queens Square Shopping Centre have achieved their Westgrove Aspire 7* Accreditation, showcasing an outstanding level of Service Excellence.

The team have worked extremely hard to achieve this accreditation. 7* focuses on ‘service excellence’ and providing evidence of the value-added service being delivered by the team. They have created key partnerships within their local community and shared best practice, supported charities both locally and nationally and maintained consistently high levels of service delivery.

Congratulations to all involved in achieving this Aspire 7* Accreditation, it really is a huge accomplishment.

Ryemarket Achieve Aspire 6*

We are immensely proud of our team at Ryemarket Shopping Centre for recently passing their Westgrove Aspire 6* Accreditation!

The team have worked extremely hard to receive this accolade by showcasing exceptional customer service to everyone they meet.

What makes this award even more special is that the team have achieved this is record time after receiving their 5* accreditation only last year!

Congratulations to all involved in achieving Aspire 6*.