Month: May 2024

ACS Security Officer of Distinction Winner!

We are extremely pleased to announce that one of our colleagues has been awarded an ACS Pacesetters Security Officer of Distinction Award 2024!

Julie from Touchwood Shopping Centre in Solihull has been recognised in these prestigious awards for her outstanding contribution to the security sector and has received one of 12 awards in a ceremony that took place at Windsor Racecourse earlier this week.

The awards set out to reward Security Officers who have gone above and beyond in their duties. The winners are selected by a panel of industry leaders and senior officers from all branches of the emergency services.

We would like to thank Julie for her outstanding contribution, not only to Westgrove but to Touchwood and the security industry as a whole.

Westgrove Group Secures New Contract with Kingfisher Shopping Centre

Fast growing independent facilities management company, The Westgrove Group has recently secured a new contract with Kingfisher Shopping Centre, Redditch.

The contract will see Westgrove deliver cleaning, security, and guest host services to the 1.1m sqft shopping centre in the heart of Redditch town centre.  The award follows a competitive tender process which involved a number of market leading facilities management companies.

This exciting partnership brings together Westgrove with Kingfisher Shopping Centre which is managed by Landswood de Coy.  Kingfisher Shopping Centre is a popular sub-regional shopping destination sitting within a prosperous catchment with robust employment and increasing industrial prosperity.

Glenn Wilson, Group Managing Director at The Westgrove Group says, “Following this fantastic award, we are excited to develop our partnership with the team at Landswood de Coy and we are delighted to welcome 47 colleagues into our team from Kingfisher Shopping Centre, to drive engagement, standards, and sustainable solutions with ESG at the heart of everything we do.” 

Adrian Field, Kingfisher’s General Manager commented, “From the point of receiving the tender submission through to the transfer of colleagues across to the team, Westgrove have been first class. They have scrutinised every detail to ensure that there have been no surprises and the colleagues who have moved across via a TUPE transfer have been most impressed with how they have communicated and reassured them. We very much look forward to working with Westgrove to ensure that Kingfisher excels in our levels of cleanliness, safety and guest experience.”

Westgrove is an independent facilities management company that provides innovative security, cleaning, customer services, and planned & reactive maintenance services to shopping centres, mixed-use destinations, corporate offices, manufacturing, and business parks throughout the UK.

Established in 1998 by Simon Whittle and Steve Fives, the Westgrove Group proudly celebrated its 25th anniversary last year.

BSIA Finalist for Mental Wellbeing Initiative

We are absolutely thrilled to announce that have made it through to the finals of the British Security Industry Association (BSIA), British Security Awards, 2024 in the Mental Wellbeing Initiative category for the work we do with our charity partner, Mind Over Mountains.

As a founding patron of the charity, we are delighted that this initiative is being recognised within the industry and hope that more people will benefit from knowing about this amazing charity.

Our Westgrove Teams and Colleagues are also finalists in the Best Team, Service to the Customer and Outstanding Act categories and we wish them the best of luck in the finals which are taking place at the Royal Lancaster in London on the 3rd July!

Can We Support You On Your ESG Journey?

Can we support you on your ESG journey?

The Westgrove Group ESG Professional Services can:

•Help you to start your ESG journey

•Help you to continue your ESG journey

At Westgrove, we’re passionate about creating a more equitable and sustainable economy. We help businesses integrate ESG into their culture and decision-making process to create long term value for stakeholders and shareholders. We’re on a journey to work with businesses to unlock the value of Environmental, Social, and Governance performance.

Unlike routine compliance assessments, our ESG due diligence assessments adopt a proactive stance, emphasising forward-thinking measures that foster long-term ecological and societal well-being. This means delving deep into the intricacies of resource consumption, waste management, energy efficiency, and social responsibility.

While no two ESG journeys are the same, ESG must be measurable, transparent, and accountable. Drawing upon our regulatory and commercial expertise, we partner with you to identify, develop, and execute an integrated ESG programme that best communicates your story to your stakeholders. 

Contact us today to arrange a full ESG audit:

Westgrove Supports #NoFallsWeek

Building a strong safety culture is about more than just managing our colleagues with training, checklists and risk assessments. It’s about empowering our colleagues to become more engaged in looking out for not only their own safety, but also for the safety of everyone else in our organisation, including our partners and others on site.

No Falls Week is organised by the No Falls Foundation, a UK charity who are passionate about preventing accidents that occur at height. This week we’re reminding our teams of the easy steps they can take to reduce the number of falls on site with our Quarterly H&S Campaign, along with a Ladder Safety Toolbox talk for all our colleagues to complete.

Westgrove Pledges Support For Mental Health

The Westgrove Group pledges it’s support for Mental Health Awareness Week. Hosted by the Mental Health Foundation, this year the theme is ‘Movement: Moving more for our mental health’.

Regular physical activity is known to improve mental health, quality of life and wellbeing – working with Mind Over Mountains we offer all our colleagues the opportunity to attend their walking events and retreats to support their mental health and encourage spending time in the outdoors. 

This week, we’re taking this opportunity to talk about Mental Health and start the conversation. We’re providing our colleagues with a Mental Health Toolkit and want them to know that if they are struggling there are lots of ways they can reach out for support.

Mental Health Toolkit

We have Mental Health First Aiders in the business and all Colleagues are offered Mental Health Awareness training via our e-leaning programme.

Through our partnership with the Retail Trust, our colleagues have access to free and completely confidential advice and support 24 hours a day, 7 days a week and access to the Retail Trust wellbeing portal where they can create their own personalised wellbeing toolkit.

We provide our colleagues with free access to Mind Over Mountains, the well-being and mental health charity who run outdoor therapeutic events throughout the year.  Mind Over Mountains believe that time in nature, coupled with professional support is a powerful way to build resilience, talk without pressure and find stillness; restoring mental health, naturally.

If you are struggling with your mental health, we urge you to take the first step and reach out.

The Mental Health Foundation provide a list of charities and organisations that offer help and support directly to people with mental health problems – Click here.

We’re Supporting Dementia Action Week

This week is Dementia Action Week – It’s a national event that encourages people to take action to improve the lives of those affected by dementia.  The word ‘dementia’ describes a set of symptoms that over time can affect memory, problem-solving, language and behaviour. Alzheimer’s disease is the most common type of dementia.

We’re asking our colleagues to to watch this short (5 minute) training video and to become a Dementia Friend – Click here.  They will learn about the challenges that people with dementia face so they can support them in their local communities. 

What is a Dementia Friend?

A Dementia Friend is somebody that learns about dementia so they can help their community.

Too many people affected by dementia feel that society fails to understand the condition they live with. Dementia Friends help by raising awareness and understanding, so that people living with dementia can continue to live in the way they want.

What does a Dementia Friend do?

Dementia Friends help people living with dementia by taking actions – both big and small.

These actions don’t have to be time-consuming. From visiting someone you know with dementia to being more patient in a shop queue, every action counts! Dementia Friends can also get involved with things like volunteering, campaigning or wearing a badge to raise awareness.

Who can be a Dementia Friend?

Everyone! Dementia Friends is open to anyone who wants to help people with dementia in their community.

British Secuity Award Winners!

We are thrilled to announce that The Westgrove Group have won FOUR Regional Awards in the British Security Industry Association (BSIA), British Security Awards, 2024. 

Westgrove have a magnificent array of Security Colleagues and teams across the business, and we are proud to see their hard work over the past 12 months is being recognised in the industry.

BEST TEAM: Templars Square Shopping Centre

SERVICE TO THE CUSTOMER: Paul Lavery, St Johns Shopping Centre

OUTSTANDING ACT: Carl Adams, Telford Centre

OUSTANDING ACT: Jamie Preston-Sellers, Houndshill Shopping Centre

We were told that the standard of nominations this year was exceptional, and the judging panel had a very difficult job shortlisting the winners. Well done to all of our nominees and regional winners and good luck in the national finals which are being held at the Royal Lancaster Hotel in London on the 3rd July!