Awards Back Catalogue

2024

Sceptre Awards 

Finalist – Oliver Crawford – Westgrove Head Office

ACS Security Officer of Distrinction

Julie Deeming – Touchwood Shopping Centre

Kimberly Clark Professional Golden Service Awards 

FINALIST – Handforth Dean

Fire & Security Matters Awards

FINALIST – Security Industry Women of the Year – Julie Deeming, Touchwood Shopping Centre 

BSIA (British Security Industry Association) AWARDS – This was our tenth consecutive year of the BSIA awards and as always, we are proud of our security officers for their dedication, team work, loyalty and bravery.

BSIA National Winners

MENTAL WELLBEING INITIATIVE: Westgrove & Mind Over Mountains

BEST TEAM: Templars Square Shopping Centre

BSIA Regional Winners

BEST TEAM: Templars Square Shopping Centre

SERVICE TO THE CUSTOMER: Paul Lavery, St Johns Shopping Centre

OUTSTANDING ACT: Carl Adams, Telford Centre

OUSTANDING ACT: Jamie Preston-Sellers, Houndshill Shopping Centre

MENTAL WELLBEING INITIATIVE: Westgrove & Mind Over Mountains

Reward & Recognition Annual Award Winners 2024

Site Manager of The Year – James Gradwell, Houndshill Shopping Centre

Team of The Year – Touchwood Shopping Centre

Health & Safety Champion – Clint Sayers, Telford Centre

Colleague of The Year – Wayne Taylor-Lewis, Bayview Shopping Centre

Newcomer of The Year – Gelson Mattos, Broadway Shopping Centre

Chairman’s Commendation Award – The Galleries Shopping Centre

ESG of The Year – Jane Gerrard, Spindles Town Square

Outstanding Act of The Year – Carl Fox, St Johns Shopping Centre

Outstanding Act of The Year – Carl Adams, Telford Centre

Outstanding Act of The Year – Alun Boon, Ahmed Abdul Karim & Dillon Cyrus, St Johns Shopping Centre

Outstanding Act of The Year – Jamie De Stains, Virgis Lukosaitis, Miriam Conte & Ioan Leonte, High Chelmer Shopping Centre

Outstanding Act of The Year – Carl Williams and Hasan Mehmood, Ryemarket Shopping Centre & Tata Technologies

Outstanding Act of The Year – David Mann & Jonathan Chandler, Touchwood Shopping Centre

Outstanding Act of The Year – Matthew Cornah & Gareth Griffiths, Grosvenor Shopping Centre

Outstanding Act of The Year – John Trott, Quedam Shopping Centre

Outstanding Act of The Year – Templars Square Shopping Centre

Outstanding Act of The Year – Royal Priors Shopping Centre

Outstanding Act of The Year – Majid Hussain, Queens Square Shopping Centre 

Service Excellence of The Year – Kenneth Bishop, Westgrove Technical Services  

Service Excellence of The Year – Broadway Shopping Centre Cleaning & Security Team

Service Excellence of The Year – Shaf Ur-Rehman, Castle Quay Shopping Centre

Service Excellence of The Year – Willow Place Shopping Centre

Reward & Recognision Quarterly Winners

Quarter 1

Team of the Quarter – The Oaks

Site Manager of the Quarter – Kat Gillibrand – St Johns Shopping Centre

Colleague of the Quarter – Ian Betteridge – Swan Centre

Newcomer of the Quarter – Maria Bell – Tata Technologies

Health & Safety Champion – Majid Hussain – Queens Square Shopping Centre

ESG – Social Value

• Telford Centre (with a special mention to Fraser Kerr and Trevor Lloyd)
• Royal Priors Shopping Centre Team
• Alan McCabe & Chris Harding – St Johns Shopping Centre

Service Excellence

• Melissa Hales – HR, Head Office
• Lil Henderson & Jen Baker – Payroll, Head Office
• Alan McCabe & Dillon Cyrus – St Johns Shopping Centre
• Paul Lavery – St Johns Shopping Centre
• Wayne O’Donnell – Spindles Town Square
• Paul Clarke & Michael Aspinall – Birchwood Park
• Abu Conteh – The Oaks
• Jacqueline Bull – Telford Centre
• Rob Carroll – Morgan Quarter

Outstanding Act

• John Long – The Galleries
• Castle Quay Security Team
• Grant Boyle – The Moor
• Alyx Brooks & Ben Oliver – Telford Centre
• Castle Quay Security Team
• Jack Davenport – Templars Square Shopping Centre
• Cwmbran Security Team
• Bayview Shopping Centre Team
• Nigel Gwillym – Cwmbran Shopping Centre

Near Miss Campaign Winners

• Queens Square Team
• Aaron Bates – Stamford Quarter

Quarter 2

Team of the Quarter

St Johns Cleaning Team

Site Manager of the Quarter

Andrew Chaloner – Grosvenor Shopping Centre, Chester

Colleague of the Quarter

Leanne Bush – Cwmbran Shopping Centre

Newcomer of the Quarter

Kelford Leslie – Houndshill Shopping Centre

Health & Safety Champion

Abu Conteh – The Oaks Shopping Centre

ESG – Social Value

Daniel Barton – Handforth Dean Retail Park

ESG – Environmental

Broadway Shopping Centre Team

Service Excellence

• Mark Williams – Westgrove Technical Services
• Sharanjit Virdee – Touchwood Shopping Centre
• Touchwood Shopping Centre Team
• Kingfisher Shopping Centre Security & Guest Services Team
• Mostafa Elezali – Castle Quay Shopping Centre
• Oliver Crawford – Westgrove Head Office
• Jordan Jury – Willow Brook Shopping Centre
• Michael Sparkes – Westgrove Technical Services

Outstanding Act

• Hazel Payne – The Arc
• Maria Brett – Swan Centre
• Suphan Konthong, Tony Farnsworth, Kevin Harvoutt and David Field – Ryemarket Shopping Centre

2023

Outstanding Security Performance Awards (OSPAs) 2023
Finalist, Outstanding Contract Security Manager, Gill Davidson, Market Place Shopping Centre
Finalist, Outstanding Security Officer, Sandra Perry, Templars Square Shopping Centre 
Finalist, Outstanding Security Officer, Asa Abraham, Queens Square Shopping Centre

BSIA (British Security Industry Association) AWARDS – This was our tenth consecutive year of the BSIA awards and as always, we are proud of our security officers for their dedication, team work, loyalty and bravery.

BSIA National Awards 2023

BEST NEWCOMER – Jack Davenport – Templars Square Shopping Centre

BSIA Regional Awards 2023

BEST TEAM – Touchwood Shopping Centre Security Team
BEST TEAM – Templars Square Shopping Centre Security Team
OUTSTANDING ACT – Kyle Sands – Telford Shopping Centre
OUTSTANDING ACT – Ryan Griffin – Willow Place Shopping Centre
OUTSTANDING ACT – Rodney Gould – The Galleries Shopping Centre
OUTSTANDING ACT – Damon Kosmalski Pearson – Riverside Shopping Centre, Hemel Hempstead
OUTSTANDING ACT – Imran Hanif – The Moor
SERVICE TO THE CUSTOMER – Asa Abraham – Queens Square Shopping Centre
BEST NEWCOMER – Kyle Farrelly-Reid – Spindles Town Square Shopping Centre
BEST NEWCOMER – Jack Davenport – Templars Square Shopping Centre

ACS Pacesetters, Security Office of Distinction Awards 2023
WINNER – Sandra Perry, Templars Square Shopping Centre

Women In Security Awards 2023

Winner – Frontline Security Officer – Julie Deeming, Touchwood Shopping Centre 

Sceptre 2023

Finalist – Security Team of the Year – Castle Quay Shopping Centre

Finalist – Security Team of the Year – Touchwood Shopping Centre

Reward & Recognition Annual Award Winners 2023

Site Manager of The Year – Muhammad Younis, Royal Priors Shopping Centre
Team of The Year – Castle Quay Shopping Centre Team
Health & Safety Champion – Mark Driscoll, Touchwood Shopping Centre
Colleague of The Year – Paul Seddon, Westgrove Technical Services
Newcomer of The Year – Michelle Fogg, St Johns Shopping Centre
Chairman’s Commendation Award – Ryemarket Shopping Centre Team
CSR of The Year – Jane Gerrard, Spindles Town Square
CSR of The Year – Touchwood Team; Adil Hussain, Colin Robert O`Neill & Clare Danks
Outstanding Act of The Year – Christine Preece, Telford Centre
Outstanding Act of The Year – Kyle Sands, Telford Centre
Outstanding Act of The Year – Castle Quay Security Team; Hameed Smith, Imran Younis, Jonathan Chandler, Owen Jarrett
Outstanding Act of The Year – Damon Kosmalski-Pearson, Riverside Shopping Centre (Hemel)
Service Excellence of The Year – Antony Yates & Christopher Ashley, Birchwood Park
Service Excellence of The Year – Steve Allen, Haymarket Shopping Centre
Service Excellence of The Year – Joanne O’Neill, Westgrove Head Office

Reward & Recognition Winners 2023

QUARTER 1

Team of the Quarter – Touchwood Shopping Centre
Colleague of the Quarter – Alex Daisey – The Moor Shopping Centre
Newcomer of the Quarter – Nicole Carney – QVC, Knowsley
Runner Up: James Horner – Touchwood Shopping Centre
Site Manager of the Quarter – James Gradwell – Houndshill Shopping Centre
H&S Champion of the Quarter – Kevin Harvoutt – Ryemarket Shopping Centre

Service Excellence of the Quarter
• Matthew Groves – Riverside Shopping Centre
• Spindles Town Square
• Ben Pickering – Willow Place Shopping Centre
• Kevin Harvoutt & Carl Williams – Ryemarket Shopping Centre

Outstanding Act of the Quarter
• Alun Boon – St Johns Shopping Centre
• Muhammad Younis, Rayan Choudhary & Jonathan Chandler – Royal Priors Shopping Centre
• Nigel Ridgway – Houndshill Shopping Centre

QUARTER 2

Team of the Quarter – Haymarket Shopping Centre
Colleague of the Quarter – Walter Williams – Houndshill Shopping Centre
Newcomer of the Quarter – Vicky Martin, Technical Services Team, Head Office
CSR of the Quarter – Susan Williams – The Galleries
Manager of the Quarter – Amanda Hall – Head Office
H&S Champion of the Quarter – Telbahadur Gurung – Wellington Shopping Centre

Service Excellence of the Quarter

• Paul Greatrex – Touchwood Shopping Centre
• Paul Britton – The Galleries
• Adam Wilkes – Touchwood Shopping Centre
• Adrian Alcantara & the Tata Technologies Team
• Christine Preece – Telford Centre
• Shaf Ur-Rehman – Castle Quay Shopping Centre 

Outstanding Act of the Quarter

• Matthew Cornah, Jason Mackay & Gareth Griffiths – Grosvenor Shopping Centre
• Alan McCabe and Ahmed Karim – St Johns Shopping Centre
• John Trott – Quedam Shopping Centre
• Majid Khan – Templars Square Shopping Centre
• Andy Joy – Quedam Shopping Centre

QUARTER 3

Team of the Quarter – Telford Centre
Colleague of the Quarter – Jack Harty, Grosvenor Shopping Centre 
Newcomer of the Quarter – Gelson Mattos, Broadway Shopping Centre
CSR of the Quarter – Jane Gerrard, Spindles Town Square
Site Manager of the Quarter – Chris Struck, Quadrant Shopping Centre
H&S Champion of the Quarter – Anton Morris, Queens Square & Lee Stones, Haymarket

Chairman’s Colleagues of the Quarter – Lucy Wood, Head Office

Service Excellence of the Quarter

• Lewis Horne – The Moor
• Ricky Law & Bernard Thelwell – Stamford Quarter
• Kevin Harvoutt – Ryemarket Shopping Centre
• James Archer – Houndshill Shopping Centre
• Cleaning & Security Team – Broadway Shopping Centre
• Neil Merrick – Willow Brook Shopping Centre
• Ricky Law, Matthew Barrett, Nigel Coldrick & James Thompson – Stamford Quarter
• Rafal Teleszko, Miriam Contre & Ioan Leonate – High Chelmer
• John O’Neill – Touchwood Shopping Centre

Outstanding Act of the Quarter

• Carl Williams & Hassan Mehmood (Tata) – Ryemarket Shopping Centre
• Anton Morris – Queens Square Shopping Centre
• David Mann & Jonathan Chandler – Touchwood Shopping Centre

QUARTER 4

Team of the Quarter – Guest Service Ambassadors – The Galleries
Colleague of the Quarter – Wayne Taylor-Lewis – Bayview Shopping Centre
Newcomer of the Quarter – James (Gus) McKay – Touchwood Shopping Centre
ESG of the Quarter – Angela Crawford & Lucy Wood – Head Office
Site Manager of the Quarter – Paul Britton – The Galleries
H&S Champion of the Quarter – Clint Sayers – Telford Centre
H&S Champion of the Quarter – Kat Gillibrand – St Johns Shopping Centre

Service Excellence of the Quarter

• David Field & Kevin Harvoutt – Ryemarket Shopping Centre
• Neil Disley – St Johns Shopping Centre
• Michael Owings – MSO @ Arcades Shopping Centre
• Kenneth Bishop – Technical Services Mobile Engineer
• Phil Cattell – Touchwood Shopping Centre

Outstanding Act of the Quarter

• Carl Adams – Telford Centre
• Carl Fox & Alex Power – St Johns Shopping Centre
• Alun Boon, Ahmed Abdul Karim & Dillon Cyrus – St Johns Shopping Centre
• Dillon Cyrus & Paul Lavery – St Johns Shopping Centre
• Majid Hussian – Queens Square Shopping Centre
• Jamie De Stains, Virgis Lukosaitis, Miriam Conte & Ioan Leonte – High Chelmer

2022

BSIA (British Security Industry Association) AWARDS – This was our ninth consecutive year of the BSIA awards and as always, we are proud of our security officers for their dedication, team work, loyalty and bravery.

BSIA National Awards 2022
BEST TEAM – Templars Square Shopping Centre

BSIA Regional Awards 2022
BEST TEAM – St John’s Shopping Centre
BEST TEAM – Templars Square Shopping Centre
SECURITY MANAGER OF THE YEAR – Paul Britton
SECURITY MANAGER OF THE YEAR – Mo Osman
BEST NEWCOMER – Thomas Battiscombe
OUTSTANDING ACT – Ben Jaggers
SERVICE TO THE CUSTOMER – Cornbow Team

ACS Pacesetters, Security Office of Distinction Awards 2022
WINNER – Martin Wain, Templars Square Shopping Centre

SCEPTRE Awards 2022
FINALIST – Best Team, Templars Square Shopping Centre

Women In Security Awards 2022
FINALIST – Sandra Perry, Templars Square Shopping Centre

Outstanding Security Performance Awards (OSPAs) 2022
Finalist, Outstanding Security Officer, Denise Phillips, Market Place Shopping Centre, Bolton
Finalist, Outstanding Security Officer, Majid Khan, Templars Square Shopping Centre

Revo, A Celebration of Place Awards 2022
FINALIST in the REPRESENT category – Templars Square Shopping Centre

She Inspires Awards 2022
FINALIST – Gill Davidson, Market Place Shopping Centre

Reward & Recognition Annual Award Winners 2022

Site Manager of the Year
Mark Driscoll, Templars Square Shopping Centre
Team of the Year
St Johns Shopping Centre
Site of the Year
Queens Square Shopping Centre
Colleague of Year
Daxa Chauhan, Touchwood Shopping Centre
Newcomer of the Year
Joseph Leicester, Stamford Quarter
Community Champion
Queens Square Security Team
CSR of the Year
Royal Priors Shopping Centre

Outstanding Act

• Ben Jaggers, Telford Centre
• David Phillips, Market Place Shopping Centre
• Helen Smith & Irfan Zafar, Cornbow Shopping Centre
• Telford Security Team
• Arcades Shopping Centre
• David Field, Ryemarket Shopping Centre

Service Excellence

• Jon Walton, Telford Centre
• Alex Burnett, The Meadows Shopping Centre
• Jennifer Evitts, Cornbow Shopping Centre
• Paul Lavery, John Costello & Mark Quinn, St Johns Shopping Centre
• Tata Technologies Team
• Greenwich Peninsular Team
• The Galleries Shopping Centre Team
• Alistair Currie & Jennifer Denman, Doncaster Sheffield Airport
• Technical Services Team, Head Office
• Stewart Todd, Birchwood Park

Mystery Shop Winners

• Runcorn Shopping City
• Maylord Shopping Centre

Westgrove Commendation Award

• Ian King, Lion Yard Shopping Centre
• Raymond Bent, Spindles Town Square
• Riverside Hemel Shopping Centre Team

Reward & Recognition Winners 2022

QUARTER ONE
Site Manager of the Quarter
• Keith Hammond, Arconic Kawneer
Colleague of the Quarter
• Aston Ford, Royal Priors
Team of the Quarter
• Ryemarket Shopping Centre
Newcomer of the Quarter
• Judith Rees, The Quadrant
Health, Safety and Wellbeing Champion of the Quarter
• Clare Danks, Head Office
CSR of the Quarter
• Susan Williams, The Galleries
Outstanding Act
• Christine Preece, Telford Centre
• Kirsty Kirkland, St Johns
• Jake Quieros, Hameed Smith, Imran Younis, Jonathan Chandler & Owen Jarrett, Castle Quay
• John Whitford, Willow Place
• Ryan Griffin, Willow Place
• Sebastian Tyrer & Mathew Hall, Marketplace
• Damon Kosmalski-Pearson, Riverside (Hemel)
• Darren Williams, Quedam
Service Excellence
• Mike Clark, Doncaster Sheffield Airport
• John O’Neill, Touchwood
• Timea Kubikova, Head Office
• Suphan Konthong, Ryemarket
• Kyle Smith & Jordan Holmes, The Moor
• Colin O’Neil SR, Dewight Thompson, Alex Qarri & John Taylor, Touchwood
• Mark Griffin, Eccles
• Mo Osman, Queens Square

QUARTER TWO

Team of the Quarter

• Castle Quay Team
• Royal Priors Team
• Head Office Operations Team
• Market Place Cleaning Team

Site Manager of the Quarter

• Clint Sayers, Telford Centre

Colleague of the Quarter

• Dianne Gardiner, Riverside Evesham
• Karen Watkinson, QVC Knowsley

Newcomer of the Quarter

• Sharon Miller, Morgan Quarter
• Jack Davenport, Templars Square

CSR of the Quarter

• Queens Square Team
• Barry Davenport, Market Place

Health & Safety Champion

• Brenda Peacock, Novelis
• Riverside Evesham Team

Outstanding Act

• Asa Abraham, Queens Square
• Tai Adewuji & Wes Harper, Market Place
• Philip Bird & Jamie Barnbrook, Telford Centre
• Inderpal Singh & Jamie Banbrook, Telford Centre
• Marc Brewster, The Meadows
• Shaibu Abu, The Meadows
• Jason Baker/Tony Cairns/Brain Heeney/ Jane Gerrard, Spindles Town Square
• Barry Burnham, Templars Square
• Martin wain, Jack Davenport, Mohammad Ali, Templars Square
• Kirsty Kirkland, Alan McCabe, Mark Quinn, St Johns

Service Excellence

• Safeer Khan, Tata Technologies
• Deborah Ogden, Spindles Town Square
• Jane Hassel, DSA
• Waqas and the Operations Team, Tata Technologies
• Craig Wilkinson, Touchwood
• Rebecca Higgins & Roger Smith, Maylord
• Timea Kubikova, Head Office
• Christine Preece, Royston Davies & Jackie Bull, Telford Centre
• Majed Ali, Cornbow
• Melissa Hales, Head Office

QUARTER THREE

Team of the Quarter

Wellington Shopping Centre

Colleague of the Quarter

• Ian Duncan-Henderson – Haymarket
• Michelle Meads – Templars Square

Newcomer of the Quarter

Kyle Farrelly-Reid – Spindles Town Square

Site Manager of the Quarter

• Muhammad Younis – Royal Priors

CSR of the Quarter

• Jane Gerrard – Spindles Town Square
• David Jakes – Arc

H&S Champion

• Asa Abraham – Queens Square
• Mark Driscoll – Templars Square

Service Excellence

• Adrian Alcantara – Tata Technologies
• David Field – Ryemarket
• Daniel Mason – Touchwood
• Philip Duncan – Marketgate
• Asa Abraham – Queens Square
• Adrian Reynolds, Touchwood
• Anthony Yates & Christopher Ashley – Birchwood Park
• Adil Hussain – Touchwood

Outstanding Act

• Damian Harrison – Spindles Town Square
• Rodney Gould – The Galleries
• Matthew Hall & Denise Phillips – Market Place
• Angela Crawshaw – The Moor
• Kyle Sands – Telford Centre
• Haider Hussain – Queens Square
• Jamie Barnbrook – Telford Centre
• Deena Openshaw, Matthew Hall & Abu Hamad – Market Place
• Security Team – Castle Quay
• Martin Wain, Sandra Perry, Nar Gurung & Darren Harris – Templars Square
• Ed Micklas – The Meadows

QUARTER FOUR

Team of the Quarter – Spindles Town Square – Security and Housekeeping Team
Colleague of the Quarter – Paul Lavery – St Johns Shopping Centre
Colleague of the Quarter – Paul Seddon – Technical Services
Newcomer of the Quarter – Jennifer Worsley – Market Place Shopping Centre
Newcomer of the Quarter – Samantha Shipperbottom – Market Place Shopping Centre
Newcomer of the Quarter – Michelle Fogg – St Johns Shopping Centre
Site Manager of the Quarter – David Phillips – Market Place Shopping Centre
CSR of the Quarter – Templars Square Shopping Centre Team
CSR of the Quarter – The Galleries Shopping Centre Team
CSR of the Quarter – Adil Hussain, Colin R O`Neill & Ethan Cashmore – Touchwood Shopping Centre
H&S Champion – Jane Gerrard – Spindles Town Square
H&S Champion – Syed Shah – Queens Square Shopping Centre
Service Excellence
Rayhan Choudhury – Royal Priors Shopping Centre
Paul Britton & Gary Lucas – The Galleries
Front of House Team – Tata Technologies
Colin O’Neil Jnr – Touchwood Shopping Centre
Deolinda Borges – Longridge House
Joanne Oneill – Head Office
Tomasz Staziewicz – Touchwood Shopping Centre
Ben Pickering – Willow Place
Kevin Harvoutt & Carl Williams – Ryemarket Shopping Centre
Samuel Cardwell – The Galleries
Steve Allen – Haymarket
Outstanding Act
David Phillips & Denise Phillips – Market Place
David Phillips, Dalma Balazsovits, Mat Hall, Denise Phillips & Greg Barlow – Market Place
Imran Hanif – The Moor
Dominic Dunn – Quedam Shopping Centre
Haider Hussin – Queen Square Shopping Centre
David Sutherland – Tata Technologies
Anton Morris – Queen Square Shopping Centre

2021

BSIA (British Security Industry Association) AWARDS – This was our eighth consecutive year of the BSIA awards and as always, we are proud of our security officers for their dedication, team work, loyalty and bravery.

BSIA Regional Awards 2021
BEST NEWCOMER – Sering Sallah, Market Place Shopping Centre, Bolton
BEST TEAM – St Johns Shopping Centre, Liverpool
OUTSTANDING ACT – Ahmed Karim & Alan McCabe, St Johns Shopping Centre
OUTSTANDING ACT – Martin Wain & Majid Khan, Templars Square Shopping Centre
SERVICE TO THE CUSTOMER – Paul Nevins, Haymarket Shopping Centre

BEST USE OF CCTV – Templars Square Shopping Centre

ACS Pacesetters, Security Office of Distinction Awards 2021
WINNER – Majid Khan, Templars Square Shopping Centre

Women in Security Awards 2021
WINNER, Frontline, Denise Phillips, Market Place Shopping Centre, Bolton

Future Faces & BYPY Young Professional Awards 2021
Finalist, Future Face of Retail & Hospitality, Kianya Lightbourne, Touchwood Shopping Centre

Sceptre Awards 2021 
Highly Commended, ‘Best Security Team’ category, Templars Square Shopping Centre

Reward & Recognition Annual Award Winners 2021

2021 Annual Award Winners
Site Manager of the Year
• Mo Osman, Queens Square Shopping Centre
Team of the Year
• Templars Square Shopping Centre
Site of the Year
• Castle Quay Shopping Centre
Colleague of Year
• Paul Nevins, Haymarket Shopping Centre
Colleague of Year (Runner Up)
• Yordanka Kazakova, Quayside MediaCityUK
Newcomer of the Year
• Kianya Lightbourne, Touchwood Shopping Centre
Covid Spirit
• Paul Lavery – St Johns Shopping Centre
• Linda Edgar, Haymarket Shopping Centre
• Marcus Hann & Tanya Hann, The Galleries Shopping Centre
Community Champion
• Lianne McArdle, Runcorn Shopping City
CSR of the Year
• Wayne Morgan, Quedam Shopping Centre
Outstanding Act
• Sean Stanton, Cornbow Shopping Centre
• The Team, Grosvenor Shopping Centre
• The Team, Gloucester Quays Outlet
• Ahmed Karim & Alan McCabe, St Johns Shopping Centre
Service Excellence
• Paul Clarke & Ian Plumbley, Birchwood Park
• The Team, Castle Quay Shopping Centre
• Daniel Jackson, The Galleries Shopping Centre
• The Team, Doncaster Sheffield Airport
• Simon Kilkenny & Tony Warburton, Runcorn Shopping City
• Simon Phillips, Cornbow Shopping Centre

Reward & Recognition Winners 2021

QUARTER ONE
Site Manager of the Quarter
• Adele Jarvis – Spindles Town Square
• Paul Britton – The Galleries

Colleague of the Quarter
• Daxa Chauhan – Touchwood Shopping Centre
• Paul Lavery – St Johns Shopping Centre
• Dave Phillips – Marketplace Shopping Centre
• Chris Harding – St Johns Shopping Centre
• Raymond Bent – Spindles Town Square

Newcomer of the Quarter
• Haider Hussain – Queens Square Shopping Centre
• Simone Guadagno – Lion Yard Shopping Centre

Team of the Quarter
• Telford Centre – Security Team
• Haymarket Shopping Centre

CSR of the Quarter
• Melissa Heaton – Longridge House
• Queens Square Shopping Centre Team
• Tata Technologies Team
• Lisa Bradbury – Spindles Town Square

Service Excellence
• Majid Hussain – Queens Square Shopping Centre
• Jaspreet Singh – Queens Square Shopping Centre
• Syed Shah – Queens Square Shopping Centre
• Andria Devonport – Handforth Dean
• Jon Walton – Telford Centre
• Paul Lavery, John Costello & Mark Quinn – St Johns Shopping Centre
• Harry Buckley – Gloucester Quays
• Cornbow Team
• Robert Radbone – Castle Quay Shopping Centre

Outstanding Act
• Dave Black & Paul Kenny – St Johns Shopping Centre
• Majid Khan – Templars Square Shopping Centre
• Matthew Huish & Richard Grass – Telford Centre
• Martin Wain – Templars Square Shopping Centre
• Dave Phillips & Carlos Graco – Market Place Shopping Centre
• Muhammad Ali – Templars Square Shopping Centre
• Mark Quinn – St Johns Shopping Centre
• Ralphael Lyttle – Queens Square Shopping Centre
• Jaspreet Singh – Queens Square Shopping Centre
• Jon Walton & Diane Stanfield – Telford Centre
• Helen Smith & Irfan Zafar – Cornbow Shopping Centre
• Sundeep Daudher – Tata Technologies
• Sean Helbert – Birchwood Park
• Ansaar Hussain – Spindles Town Square

QUARTER TWO
Site Manager of the Quarter
• Richard Pope – Riverside Hemel

Colleague of the Quarter
• Neil Peters – Royal Priors
• Julie Deeming – Touchwood

Newcomer of the Quarter
• Thomas Battiscombe – Morgan Quarter
• James Fairns – Templars Square

Team of the Quarter
• Cleaning Team – Handforth Dean
• The Team – Market Place, Bolton

CSR of the Quarter
• Dual Service Team – Royal Priors
• Housekeeping Team – Telford

Outstanding Act

• Ben Cunningham/Rafal Teleszko/Toby Nye/Joanna Prokopowicz (Customer Service Team) – High Chelmer
• Dave Phillips, Denise Phillips and Zack Baker – Market Place
• Daniel Jackson – The Galleries
• Security Team – Telford
• Security and Cleaning Team – Arcades
• Callum Darney – Quadrant
• Martin Wain – Templars Square
• Gene-Rose Tiburcio – Templars Square
• Roger Selton & Jaywin Nathwani – Haymarket

Service Excellence

• Perminder Singh Dubb – Queens Square Shopping Centre
• George Adu – Quayside MediaCityUK
• Lesley Younger-Cartwright & Christine Preece – Telford
• Waste Transfer Team – Greenwich Peninsula
• Barry Burnham – Templars Square
• The Team – The Galleries

QUARTER THREE

Site Manager of the Quarter

• Gillian Davidson – Marketplace
• John Creggy – QVC Knowsley
• Dave Kerslate – Marriots Walk

Team of the Quarter

• Templars Square
• The Galleries
• Touchwood

Colleague of the Quarter

• Roger Smith, Maylord Shopping Centre

CSR of the Quarter

• Guest Service Ambassadors and Housekeeping, Runcorn Housekeeping

Newcomer of the Quarter

• Martin Mansell, Royal Priors

Health & Safety Champion

• Jackie Bull, Telford Centre
• Ricky Law, Stamford Quarter
• Paul Nevins, Haymarket

Outstanding Act

• Dave Phillips, Niall Clare, Debra Taylor, Cath Delaney, Market Place
• Mo Osman, Queens Square
• Asa Abraham, Queens Square
• Richard Aplin, Kings Chase
• Richard Price, Gloucester Quays
• Damon Kosmalski-Pearson, Riverside Hemel
• Stewart Todd, Paul Clarke, Phil Mitchell, Dave Smith, Birchwood Park
• Ben Jaggers, Telford

Service Excellence

• Lisa Earl, Luke Elliot, Dave Black, St Johns
• Asa Abraham, Queens Square
• Waqas Maroof & The Tata Team
• Danielle Annal, St Johns
• Alex Burnett, The Meadows
• Alistair Currie, Jennifer Denman, DSA
• Paul Booth, Ian, Gary Feely, Peter, Technical Services
• Adele Jarvis, Spindles Town Square
• Andrew Joy & Darren Williams, Quedam Shopping Centre

QUARTER FOUR

Site Manager of the Quarter

• Mark Driscoll, Templars Square

Team of the Quarter

• St Johns – Security Team
• Novelis – Cleaning Team
• Lion Yard – Cleaning Team

Colleague of the Quarter

• Kevin Stagg, Piazza Centre
• Simone Guadangno, Lion Yard

Newcomer of the Quarter

• Kirsty Kirkland, St Johns
• Joseph Leicester, Stamford Quarter

Health & Safety Champion

• Matthew Barrett, Stamford Quarter

Outstanding Act

• Jake Quieros, Castle Quays
• Matthew Peake, Gloucester Quays
• David Field, Ryemarket Shopping Centre
• Steve Retallick and Darren Williams, Quedam Shopping Centre
• Andy Davis & Phill Over, Grosvenor Shopping Centre, Chester
• Chris Collins, Andy Ryder, Dave Hardy, Mathew Peake, Darryl Knight (Security Team), Gloucester Quays
• Security Team, Castle Quays

Service Excellence

• Ian King, Lion Yard
• Stewart Todd, Birchwood Park
• Jaspreet Singh, Queens Square
• Paul Osborne, Lion Yard
• Katie Fox & Carly Hart, Head Office
• Sharon Griffin, Telford
• Jennifer Evitts, Cornbow Shopping Centre
• Nicola Greatrex, Touchwood

2020

Revo Ace Awards
• The Westgrove Group: Top Service Provider, UK
• Community Centre: St Johns Shopping Centre, Liverpool
• Regional Centre: Market Place Shopping Centre, Bolton

BSIA (British Security Industry Association) AWARDS – This was our Seventh consecutive year of the BSIA awards and as always, we are proud of our security officers for their dedication, team work, loyalty and bravery.

BSIA National Winners, 2020
NATIONAL SECURITY TEAM OF THE YEAR: Templars Square

BSIA Regional Awards 2020:
SECURITY MANAGER OF THE YEAR: Birchwood Park, North West
OUTSTANDING ACT: Queens Square Shopping Centre, Midlands
OUTSTANDING ACT: Runcorn Shopping City Security Team, North West
SERVICE TO THE CUSTOMER: Tata Technologies, Midlands

REWARD & RECOGNITION ANNUAL AWARD WINNERS 2020

Site Manager of the Year
• Stewart Todd, Birchwood Park
Site of the Year
• Market Place
Team of the Year
• Security Team, St Johns
Colleague of the Year
• David Philips, Market Place
Newcomer of the Year
• Macauley Stones, The Lowry
Service to the Customer
• Tata Technologies
CSR of the Year
• Gloucester Quays, Martin Davidson
• Royal Priors, Neil Peters & Aston Ford
Community Champion
• Spindles Town Square
Service Excellence of the Year
• Ajaz Shah, MSO
• Barry Burnham, Templars Square
• Renay Snelson, Runcorn
• Waqas Maroof, Tata Technologies
• Cleaning Team, Lion Yard
Outstanding Act of the Year
• Ahmed Abdul Karim, St Johns Shopping Centre
• Martyn Hoare, Paul Pritchard, Derek Washington, Alex Wilkins and Colin Marshall, Concourse
• Christopher Edwards, Maylords
• Security Team, Templars Square
• Mark Smithson, Doncaster & Sheffield Airport
• Matthew Barrett & James Thompson, Stamford Quarter
• Rohan Kumar, Queens Square
Mystery Shop Winners
• Runcorn
• Templars Square
• Bay View
• The Core
Chairman’s Special Award
• Hannah Denning, Head Office, HR

REWARD & RECOGNITION WINNERS 2020

QUARTER ONE
Colleague of the Quarter
• Silvia Simonetto, Tata Technologies
Newcomer of the Quarter
• Jackie Bull, Telford
Site Manager of the Quarter
• Karen Hall, Hardshaw
Team of the Quarter
• High Chelmer Security Team, High Chelmer
Outstanding Act
• Gennaro Esposito, High Chelmer
• Market Place Team
• Majid Khan, Templars Square Shopping Centre.
• Sean Stanton, Cornbow
• Kelcey Evans,Telford
• Martin Wain & Majid Khan, Templars Square
• Alan Sharp & Aaron Large, Lowry Outlet
• Sarah Headley, Haymarket
• Michael Foulkes & James Warrender, Bay View
• Castle Quay Team
• Security & Car Park Teams, Grosvenor
• Nick Rose, HardshawAsif Nazir & Marek Skrzypczyk, Lion Yard
• Asa Abraham, Queens Square
• Richard Grass,Telford
• Asif Nazir & Marek Skrzypczyk, Lion Yard
• Nick Rose, Hardshaw Centre
Service Excellence
• Rohan Kumar, Queens Square
• Perminder Singh Dubb, Queens Square
• Orion Phillips, Castle Quay
• Luke Aries, Gloucester Quays
• Artur Domagala, Lion Yard
• Jonathan Chandler, Castle Quay
• Mohammad Nasir, Eden Square
• Ian King, Lion Yard
• Clare Danks, Westgrove

QUARTER TWO
Site Manager of the Quarter
• Chris Barton, St Johns
• Clint Sayers, Telford
Team of the Quarter
• The Whole Team, Bayview Shopping Centre
• The Whole Team, Castle Quay
• The Whole Team, Concourse
• The Whole Team, Heathway
• The Whole Team, Riverside
Colleague of the Quarter
• Paul Nevins, Haymarket
• Katie Fox, Head Office
• Iain Fulton, Quedam
• Jen Ogden, Spindles
Newcomer of the Quarter
• Keith Hammonds – Kawneer
Covid Spirit
• Linda Edgar, Haymarket
• The Whole Team, QVC Chiswick
• Paul Lavery, St Johns
• Security & Cleaning Teams, Templars Square
• David Sutherland, Tata Technologies
• Marcus Hann & Tanya Hann, The Galleries Shopping Centre
CSR
• Lianne Mcardle, Runcorn
• Martin Wain & Marjid Khan, Tamplars Square
Outstanding Act
• Simon Dewse & Lamin Samateh, Market Place
• Carlos Graca, Market Place
• Tony Keay, Royal Priors
• The Whole Team, Stamford Quarter
• Majid Khan, Templars Square
• Steven Brooks & Paul Greenslade, Templars Square
• Sandra Perry & Darren Harris, Templars Square
Service Excellence
• Lisa Gregory, Doncaster Sheffield Airport
• David Evans, Doncaster Sheffield Airport
• The Whole Team, Greenwich
• Steve Thomas, High Chelmer
• Laurie Barton Wright & Ian Saunders, Head Office
• Mo Osman, Queens Square
• Adrian Alcantara, Tata Technologies
• Cleaning & Security Teams, Telford
• John Long, The Galleries

QUARTER THREE
Site Manager of the Quarter
• Richard Pope
Team of the Quarter
• High Chelmer Cleaning & Security Teams
• Cornbow Cleaning & Security Teams
• Telford Cleaning Team
• Birchwood Park Security Team
Colleague of the Quarter
• Samantha Newton, The Core
• Michael Palmer, Bramley Shopping
• Clare Danks, Head Office
• Mohammed Osman, Queens Square
Newcomer of the Quarter
• Tony Warburton, Runcorn Shopping City
• Sering Sallah, Market Place Bolton
• Angela Hudson, Templars Square
Covid Spirit Award
• Security Team, Quedam
• Steve Travis and The Security Team, Arcades
CSR of the Quarter
• Wayne Morgan, Quedam
Outstanding Acts
• Gloucester Quays, Security Team, Gloucester Quays
• AnnMarie Croft, Housekeeper, QVC Knowsley
• Jaspreet Singh, Security Officer, Queens Square Shopping Centre
• Sharon Griffin, Housekeeper, Telford Centre
• Michael Rodford, Cleaning Operative, Quedam Shopping Centre
• Syed Shah, Security Officer, Queens Square
• Yvonne Howell, Housekeeping Team leader, Telford Centre
• Damon Kosmalski Pearson & Tanya Tate, Dual Service Supervisor and Customer Support Officer, Riverside
• Martin Wain, Majid Khan & Paul Greenslade, Customer Service Supervisor and Officers, Templars Square Shopping Centre
• Marc Hunt, Rebecca Waldron & Renay Snelson, Security, Guest Service & Ambassador, Runcorn Shopping City
• Eduart Cota, Abu Hanif, Derek Spencer, Security Officer, Royal Priors
Service Excellence
• Vitor Azevedo, Cleaning Supervisor, Tata Technologies
• Dave Phillips, Denise Phillips, Debra Taylor, Nizam Patel, Gill Davidson, Security & Cleaners, Market Place, Bolton
• Whole Team, Castle Quay
• Amarjit Bhullar, Security Officer, Queens Square Shopping Centre
• George Moriata, Cleaner, Lion Yard
• Barry Burnham, Customer Service Supervisor, Templars Square
• Damon Kosmalski Pearson & Karl Hobbs Dual Service Supervisor and Cleaner, Riverside
• Jaspreet Singh, Security Officer Queens Square
• Joanne O’Neill, Business Manager, Westgrove HQ
• Paul Clarke & Ian Plumbley, Security, Birchwood Park
• Daniel Jackson Security Officer, The Galleries Shopping Centre
• Shannon Blount / Steven Buckle Cleaning Operative, Gloucester Quays
• Asif Nazir, Assistant DSM, Lion Yard
• Security Team, Stamford Quarter
• Jon Walton & Shaun Buckley, Security Officers, Telford Centre
• Sandra Perry, Customer Service Officer, Templars Square

QUARTER FOUR
Site Manager of the Quarter
• Mo Osman, Queens Square
• Steve Allen, Haymarket
• Becky Higgins, Maylord
• Michael Clark, Doncaster Sheffield Airport
Colleague of the Quarter
• Anabela Silva, Tata
• Alanna Brown, The Lowry
• Yordanka Kazakova, The Lowry
• Florin Centiu, Lion Yard
Newcomer of the Quarter
• Kianya Lightborne, Touchwood
• Majid Hussain, Queens Square
Team of the Quarter
• Telford, Cleaning Team
• Quadrant, Security & Cleaning Teams
• Castle Quay, Cleaning Team
Covid Spirit
• Anthony Gibbs, Castle Quay
CSR of the Quarter
• Lianne McArdle, Runcorn
Service Excellence
• Mark Quinn & Carl Fox, St Johns
• Dawn Smith, Swan Centre
• Tony Keay, Royal Priors
• Darren Harris & Dean Selby, Gloucester Quays
• PRM & Cleaning Teams, Doncaster Sheffield Airport
• Jaspreet Singh, Queens Square
• Tracy Brown, St Johns
• Melissa Heaton, Longridge House
• Simon Kilkenny & Tony Warburton, Runcorn
• Anthony Liggins, Tata
• Simon Philips, Cornbow
• Craig Wilkinson, Touchwood
• Denise Phillips, Market Place
• Nizam Patel, Market Place
• Dawn Ackerley, The Lowry
• Nick De Jonge, Touchwood
• Jeff Gleeson, Touchwood
Outstanding Act
• Ahmed Karim & Alan McCabe, St Johns
• Security Team, St Johns
• James Ellery, Lion Yard
• John Paul Osborne, Morgan Quarter
• Shannon Blount & David Hardy, Gloucester Quays
• Orion Phillips, Castle Quay
• Syed Shah, Queens Square
• Debra Taylor, Tom Taylor, Deena Openshaw, Dave Phillips, Carlos Graca & Gill Davidson, Market Place
• Stephen Mott, The Galleries
• Seb Tyrer, Market Place
• Muhammad Ali, Templars Square

2019

BSIA (British Security Industry Association) AWARDS – This was our sixth consecutive year of the BSIA awards and as always, we are proud of our security officers for their dedication, team work, loyalty and bravery.

BSIA 2019 National Winners
SERVICE TO THE CUSTOMER: Steve Allen – Haymarket Shopping Centre

BSIA Regional Awards 2019
SERVICE TO THE CUSTOMER: Steve Allen – Midlands
SERVICE TO THE CUSTOMER: Paul Ogden – North West
BEST USE OF TECHNOLOGY: Vijay Odedra – Midlands
OUTSTANDING ACT: Gavin Jones, Mr Matthew Lamb, Mr John Wallbank – Midlands
OUTSTANDING ACT: Steven Travis – North West
BEST NEWCOMER: Matthew – North West

ACS PACESETTER AWARDS 2019
Steve Brooks – Templars Square

REWARD & RECOGNITION WINNERS 2019

QUARTER ONE
Site Manager of the Quarter
• Shane Roberts – The Core
Team of the Quarter
• St Johns Security Team
Colleague of the Quarter
• Anthony Clegg – Grosvenor
CSR of the Quarter
• Market Place
• Lee Stones – Haymarket
• Runcorn Shopping City
Outstanding Act
• Mark Quinn – St Johns Shopping Centre
• Security & Cleaning Team – Templars Square
• Martin Wain – Templars Square
• Security & Cleaning Team – Runcorn Shopping City
• Jason Corker – The Riverwalk
• Steve Brookes & Richard Holmes – Templars Square
• Dave Phillips, Denise Phillips and Paul Ogden – Market Place
• Natalee Watmough – The Lowry
• Matthew Barrett, James Thompson and Gregorz Birowka – Stamford Quarter
• Chris Edwards – Maylords
• Rob Hawkins, Tom Chandler, Lisa Anderson, Alan Beattie, Lanre Bhadmus and Steve Mott (MSO) – Gloucester Quays
• Security Team – Templars Square
Service Excellence
• Front of House Team – TATA
• Security Team – Birchwood Park
• Sean Helbert and Paul Clarke – Birchwood Park
• Gillian Davison and Dave Phillips – Market Place
• Robert Mercier – The Galleries
• Rob Hawkins and Luke Aries – Gloucester Quays
• Neil Disley – St Johns Shopping Centre
• Edward Booker – Templars Square
• Renay Snelson – Runcorn Shopping City
• Tom Lewis – National Operations Manager
• Cleaning Team – Riverside
• Security Team – The Galleries

QUARTER TWO
Site Manager of the Quarter
• Stewart Todd – Security Manager – Birchwood Park
CSR of the Quarter
• Joanne O’Neill – Business Manager
Team of the Quarter
• Birchwood Park Security Team
Colleague of the Quarter
• Martin Davison – Cleaning Operative – Gloucester Quays
Service Excellence of the Quarter
• Waqas Maroof – Service Manager – TATA Technologies
• Jack Beeney – Guest Service Ambassador – The Galleries Shopping Centre
• Carpark Team – Grosvenor Shopping Centre
• Istvan Szobollodi & Andrew Gregory – The Galleries Shopping Centre
• Gillian Hurst – Cleaning Operative – Liverpool Air Traffic Control
• Ajay Shah – MSO Supervisor – MSO Team

QUARTER THREE
Site Manager of the Quarter
• Stewart Todd – Birchwood Park
Colleague of the Quarter
• David Glynn – Barbican Leisure Park
Team of the Quarter
• Cleaning & Security Team Riverside Shopping Centre
CSR of the Quarter
• Royal Priors Security & Cleaning Team
• Linda Edgar – Haymarket Shopping Centre
• Harry Hughes – Templars Square
Outstanding Act
• Mark Driscoll – Templars Square Shopping Centre
• Kaasim Khan – Skydome Leisure World
• Paul Ogden & Andy Birkett – Market Place, Bolton
• Narbahadur Gurung & Dil Thapa – Templars Square Shopping Centre
• Rohan Kumar – Queens Square Shopping Centre
• Ahmed Abdul Karim – St Johns Shopping Centre
• Robert Mercier – Galleries Shopping Centre
• Waqas Maroof – Tata Technologies
Service Excellence
• Paul Osbourne – Mobile Support Officer
• Stephen Godwin – St Johns Shopping Centre
• Security Team – Birchwood Park
• Neil Peters – Royal Priors
• John Caudwell – Gloucester Quays
• Barry Burnham – Templars Square
• Margaret Storrie – Spindles Shopping Centre
• Security & Cleaning Team – Stamford Quarter

QUARTER FOUR
Site Manager of the Quarter
• Gillian Davidson – Marketplace Bolton
CSR of the Quarter
• Head Office Team
Team of the Quarter
• Whole team at The Lowry Outlet
Colleague of the Quarter
• Fokion Keresis – Gloucester Quays
Newcomer of the Quarter
• Macauley Stones – The Lowry
Outstanding Act
• Security Team – Concourse
• Mark Cartwright – Castle Quay
• Security Team – High Chelmer
• Dave Philips, Paul Ogden & Greg Barlow – Market Place
• Security & Cleaning Team – Runcorn Shopping City
• Dave Philips, Denise Philips, Simon Dewse, Michelle Halliday, Christine Leck – Market Place
• Whole Team – Concourse
Service Excellence
• Dale Taylor – Spindles
• Kevin Greenwood – Spindles
• Orion Phillips – Castle Quay
• Susan Burns and Alan Lycett – Telford
• Nicholas Beeney, Robert Mercier, William George – The Galleries

2018

REWARDS & RECOGNITION WINNERS 2018
QUARTER ONE
Colleague of the Quarter
• Paul Bratby of Peel Dome, Trafford
Team of the Quarter
• Templars Square, Oxford
CSR Award
• The Security team at Templars Square, Oxford
Outstanding Act:
• Richard Farley and Paulo Ribeiro of the Kennet Centre, Newbury
• Outstanding Act – Crown Point, Tameside, Manchester
Service to the Customer Awards:
• Barry Burnham of Templars Square, Oxford
• Stephen Hall and Nick Rose of the Hardshaw Centre, St Helens, Merseyside
• Gavin Fitzsimmons and Simon Dewse of Market Place, Bolton

QUARTER TWO
Colleague of the Quarter
• Sami Alfarhan, Peel L&P & MediaCityUK, Manchester
Team of the Quarter
• Walkden Town Centre, Greater Manchester
CSR Award
• Elaine Retallic of Frenchgate Shopping Centre, Doncaster
Outstanding Act Awards:
• Joshua Carvell, Ropewalk, Nuneaotn, Warwickshire
• Cleaning and Security Team, Princes Quay, Kingston upon Hull
• Simon Dewse and Philip Bailey, Market Place, Bolton
• Philip Bailey, Market Place, Bolton
• Alan Parkes and Lianne Doran, Runcorn Shopping City, Cheshire
Service Excellence Awards:
• Cleaning and Security Team, Handforth Dean, Cheshire
• Cleaning Team, Market Place, Bolton
• Security Team, The Arcades Shopping Centre, Ashton-under-Lyne, Greater Manchester
• Phillip Burne, Haymarket Leicester

QUARTER THREE
Team of the Quarter
• Josh Carvell, Josh Fleming, Matthew Lamb, Ropewalk Security, Nuneaton, Warwickshire
Colleague of the Quarter
• Michael Ellis, Princes Quay, Kingston upon Hull
Service to the Customer
• Karen Hall, Hardshaw Shopping Centre, St Helens, Merseyside
Service to the Customer
• Raymond Bent, Spindles Town Square, Oldham
CSR Award
• Margaret ‘Mags’ Gill, Peel MediaCityUK, Manchester
Outstanding Act Awards
• Angela Sullivan, Ropewalk, Nuneaton, Warwickshire
• Simon Kilkenny, Runcorn Shopping City, Cheshire
• Ian Henderson, Haymarket Shopping Centre, Leicester
• Natalee Watmoigh, Joshua Hudsmith & Steven Travis, The Arcades, Ashton-under-Lyne, Great Manchester

QUARTER FOUR
Team of the Quarter
• Templars Square, Oxford
Colleague of the Quarter
• Tom Lewis, Haymarket Shopping Centre. Leicester
CSR Awards:
• The Lowry Car Park Team, Manchester
• Peel Dome Cleaning Team, Trafford, Manchester
• Ropewalk Cleaning Team, Nuneaton, Warwickshire
Outstanding Act Awards:
• Peter Brookes, Skydome, Coventry
• Nathan Roseweir, The Arcades, Ashton-under-Lyne, Greater Manchester
• Jaywin Nathwani, Haymarket Shopping Centre, Leicester
• Gavin Jones & Josh Fleming, Ropewalk, Nuneaton, Warwickshire
Service Excellence Awards:
• Joanne O’Neill & Joseph Parker, Market Place, Bolton
• Joseph Parker & Steve Kent, Market Place, Bolton
• Dave Lightfoot, Grosvenor Shopping Centre, Chester
• Ajaz Shah, Mobile Support Office, Westgrove Group