As we close another successful quarter, we are delighted to celebrate the exceptional individuals and teams recognised through our Quarter 2 Recognition & Reward (R&R) Awards. Once again, the standard of nominations has been outstanding, highlighting the dedication, professionalism and care our colleagues demonstrate every single day across Westgrove.
This quarter’s nominations showcase the many different ways our people make a difference. From leading successful contract mobilisations and driving continuous improvement, to supporting vulnerable colleagues and communities, responding to incidents with professionalism, delivering outstanding customer service, and championing health and safety, every nomination reflects our Colleague First culture in action.
We celebrated these achievements during our quarterly R&R Teams presentation, hosted by Simon Whittle, (Joint Chairman), Ryan Curry (Operations Director), Harriet Oldfield (HR Director), Angela Crawford (Head of Health, Safety & Compliance) and Mark Allison (Head of ESG). Their continued support demonstrates our commitment to recognising the incredible contributions made by our colleagues across the business.
The Oaks Team – The Oaks Shopping Centre
Team of the Quarter – Recognised for transforming the culture and performance of the site through exceptional teamwork, professionalism and a shared commitment to delivering outstanding service. The team’s positive attitude, vigilance and dedication have created a noticeable improvement for both colleagues and the partner.
Tom Higgs – Festival Place
Site Manager of the Quarter – Awarded for his outstanding leadership and collaboration throughout the successful mobilisation of the Festival Place contract. His proactive approach, professionalism and commitment to supporting both colleagues and the mobilisation team were instrumental in ensuring a seamless transition.
Jared Wilde – Guild Hall / Darwin
Colleague of the Quarter – Celebrated for embracing a new challenge with enthusiasm, taking ownership of improving site standards, strengthening relationships with stakeholders and continually identifying opportunities to enhance the service delivered by Westgrove.
Festival Place Team
Commitment to Learning – Honoured for embracing learning from day one, completing an exceptional number of eLearning modules during mobilisation and demonstrating a genuine commitment to personal development and operational excellence.
Sam Cardwell – The Galleries, Bristol
People Award – Recognised for consistently going above and beyond to create an inclusive, welcoming environment for all visitors. His kindness, compassion and willingness to support both customers and colleagues exemplify the very best of Westgrove’s values.
Anthony Sheridan – Wythenshawe Town Centre
ESG – Environmental Award – Awarded for transforming the site’s colleague garden into a vibrant space that supports biodiversity and colleague wellbeing. His personal commitment and pride in enhancing the environment have created a lasting positive impact for everyone on site.
Beth McGowne – Wythenshawe Town Centre
ESG – Social Value Award – Recognised for strengthening partnerships with local emergency services, improving community safety and delivering a hugely successful community engagement event that brought together local residents, emergency services and Westgrove colleagues.
Scott Hazlehurst – Handforth Dean Retail Park
Newcomer of the Quarter – Celebrated for making an exceptional impact within weeks of joining Westgrove, demonstrating outstanding leadership, driving compliance and training standards, and building strong relationships with both colleagues and partners.
Naomi Wears – The Galleries, Bristol
Health & Safety Champion of the Quarter – Recognised for her unwavering commitment to maintaining the highest standards of health and safety, championing best practice and creating a safer environment for colleagues, customers and partners.
Outstanding Act Awards
This quarter saw several colleagues recognised for exceptional acts of courage, professionalism and quick thinking while responding to challenging situations.
- Liam Clouston & Ian Betteridge – Commended for their calm, decisive and professional response during a significant incident, ensuring the safety of those involved.
- Asa Abraham – Recognised for demonstrating exceptional vigilance, professionalism and commitment while supporting a member of the public in need.
- Jake Farlie – Awarded for responding confidently and effectively during a challenging incident, displaying excellent judgement and composure.
- Imran Hassan – Honoured for his swift actions, professionalism and dedication to protecting both customers and colleagues.
- David Jenkins, Robbie Watts & Carwyn Miles – Recognised for outstanding teamwork and decisive action during a complex operational incident.
- Leon Cocksedge – Commended for his professionalism, vigilance and calm response under pressure.
- Karl Evans, Gavin Forrest & Robbie Watts – Awarded for their exceptional teamwork, communication and commitment while managing a significant incident.
- Obed Butimoi – Celebrated for demonstrating outstanding professionalism, initiative and care during an incident where his actions made a real difference.
Service Excellence Awards
Our Service Excellence recipients continue to demonstrate that exceptional customer service is built on dedication, professionalism and a genuine desire to exceed expectations.
- Bradley Williams – Recognised for consistently delivering outstanding service and building positive relationships with customers and partners.
- Pascal Gaye – Awarded for exceptional commitment, professionalism and consistently going above and beyond in support of the partner.
- Carl Williams – Honoured for delivering consistently high standards while demonstrating initiative and outstanding customer focus.
- Mandy Thomson-Howland – Celebrated for her dedication, professionalism and unwavering commitment to providing an exceptional customer experience.
Special Recognition Award
Kacey Pritchard, Toby Harris & Clare Danks – Head Office
Recognised for their exceptional contribution to the successful delivery of the Zinc project. Their collaboration, commitment and professionalism ensured the project was delivered to an outstanding standard and demonstrated the strength of teamwork across Westgrove.
Many of this quarter’s awards highlight moments where quick thinking, professionalism and teamwork made a significant difference during challenging situations. Others celebrate the quieter achievements that often go unseen – colleagues supporting one another, driving improvements, embracing learning, strengthening communities and consistently delivering exceptional service.
Together, these nominations reinforce what makes Westgrove special: our people. Whether leading successful mobilisations, enhancing customer experiences, improving health and safety, supporting local communities or responding confidently when it matters most, our colleagues continue to demonstrate the values that define our business.
At Westgrove, our Recognition & Reward programme is about far more than celebrating success. It is about recognising the everyday actions that make a positive difference, reinforcing our culture of appreciation, and acknowledging the people who consistently go above and beyond for our customers, communities and one another.
Our Founders built Westgrove on the principle that People Come First, and this quarter’s nominations once again demonstrate that this value remains at the heart of everything we do.
Thank you to everyone who submitted a nomination, and congratulations to all of our Quarter 2 winners and nominees. Your commitment, passion and professionalism continue to make Westgrove a business we are all incredibly proud to be part of.
