We are thrilled to announce that The Westgrove Group have won FOUR Regional Awards in the British Security Industry Association (BSIA), British Security Awards, 2024.
Westgrove have a magnificent array of Security Colleagues and teams across the business, and we are proud to see their hard work over the past 12 months is being recognised in the industry.
BEST TEAM: Templars Square Shopping Centre
SERVICE TO THE CUSTOMER: Paul Lavery, St Johns Shopping Centre
OUTSTANDING ACT: Carl Adams, Telford Centre
OUSTANDING ACT: Jamie Preston-Sellers, Houndshill Shopping Centre
We were told that the standard of nominations this year was exceptional, and the judging panel had a very difficult job shortlisting the winners. Well done to all of our nominees and regional winners and good luck in the national finals which are being held at the Royal Lancaster Hotel in London on the 3rd July!
Stress Awareness Month takes place every April, so this month we’ve launched an internal Health & Wellbeing Campaign designed to raise awareness about the signs, effects and ways to manage stress both in the workplace and at home.
Through our partnership with the Retail Trust, we have provided our colleagues will helpful information and resources to help manage stress, and our Health & Safety Team have shared a Stress Management Toolbox Talk with all our sites, amongst other Initiatives.
Our people are what make us special. From saving lives and preventing crime to helping people in need and much more. Our Reward and Recognition scheme is our way of saying thank you to our Colleagues for the amazing work that they do each and every day, often going above and beyond in their role.
Well done to all our winners and everyone who has been nominated for an award this quarter – you are all amazing!
Our 2024 Quarter 1 winners are:
Team of the Quarter
The Oaks
Site Manager of the Quarter
Kat Gillibrand – St Johns Shopping Centre
Colleague of the Quarter
Ian Betteridge – Swan Centre
Newcomer of the Quarter
Maria Bell – Tata Technologies
Health & Safety Champion
Majid Hussain – Queens Square Shopping Centre
ESG – Social Value
Telford Centre (with a special mention to Fraser Kerr and Trevor Lloyd)
Royal Priors Shopping Centre Team
Alan McCabe & Chris Harding – St Johns Shopping Centre
Service Excellence
Melissa Hales – HR, Head Office
Lil Henderson & Jen Baker – Payroll, Head Office
Alan McCabe & Dillon Cyrus – St Johns Shopping Centre
Paul Lavery – St Johns Shopping Centre
Wayne O’Donnell – Spindles Town Square
Paul Clarke & Michael Aspinall – Birchwood Park
Abu Conteh – The Oaks
Jacqueline Bull – Telford Centre
Rob Carroll – Morgan Quarter
Outstanding Act
John Long – The Galleries
Castle Quay Security Team
Grant Boyle – The Moor
Alyx Brooks & Ben Oliver – Telford Centre
Castle Quay Security Team
Jack Davenport – Templars Square Shopping Centre
Cwmbran Security Team
Bayview Shopping Centre Team
Nigel Gwillym – Cwmbran Shopping Centre
Near Miss Campaign Winners
Queens Square Team
Aaron Bates – Stamford Quarter
Congratulations to all our winning colleagues and to everyone who was nominated in Quarter 1.
If you wish to nominate a colleague for a Reward & Recognition award, click here.
To see a list of all our previous winners, click here.
The Westgrove Group Annual Reward and Recognition Awards are our way of saying thank you to our Colleagues for the amazing work that they do each and every day, often going above and beyond in their role.
This year we have had some outstanding nominations from life savers in the outstanding act category, colleagues who have supported our partners by going above and beyond with Service Excellence, Teams that work well together and Colleagues who excel in their role and much more!
We are very proud to announce this year’s Annual Reward & Recognition Winners:
Site Manager of The Year, sponsored by Mercury Training – James Gradwell, Houndshill Shopping Centre
Team of The Year, sponsored by Clever IT – Touchwood Shopping Centre
Health & Safety Champion, sponsored by HSS – Clint Sayers, Telford Centre
Colleague of The Year, sponsored by Aspira – Wayne Taylor-Lewis, Bayview Shopping Centre
Newcomer of The Year, sponsored by Nilfisk – Gelson Mattos, Broadway Shopping Centre
Chairman’s Commendation Award, sponsored by Ideal 365 – The Galleries Shopping Centre
ESG of The Year, sponsored by Mayflower Washrooms – Jane Gerrard, Spindles Town Square
Outstanding Act of The Year, sponsored by Nilfisk – Carl Fox, St Johns Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Carl Adams, Telford Centre
Outstanding Act of The Year, sponsored by Nilfisk – Alun Boon, Ahmed Abdul Karim & Dillon Cyrus, St Johns Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Jamie De Stains, Virgis Lukosaitis, Miriam Conte & Ioan Leonte, High Chelmer Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Carl Williams and Hasan Mehmood, Ryemarket Shopping Centre & Tata Technologies
Outstanding Act of The Year, sponsored by Nilfisk – David Mann & Jonathan Chandler, Touchwood Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Matthew Cornah & Gareth Griffiths, Grosvenor Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – John Trott, Quedam Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Templars Square Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Royal Priors Shopping Centre
Outstanding Act of The Year, sponsored by Nilfisk – Majid Hussain, Queens Square Shopping Centre
Service Excellence of The Year, sponsored by Ideal365 – Kenneth Bishop, Westgrove Technical Services
Service Excellence of The Year, sponsored by Gallaghers – Broadway Shopping Centre Cleaning & Security Team
Service Excellence of The Year, sponsored by Contractor – Shaf Ur-Rehman, Castle Quay Shopping Centre
Service Excellence of The Year, sponsored by IGF – Willow Place Shopping Centre
Our Leadership Team will be visiting all of our Annual Award Winners to present them with their trophies in person.
Huge congratulations to all of this year’s winners, finalists and nominees. You are all amazing!!
We are extremely pleased to announce that our Security Team at Queens Square Shopping Centre have achieved their Westgrove Aspire 7* Accreditation, showcasing an outstanding level of Service Excellence.
The team have worked extremely hard to achieve this accreditation. 7* focuses on ‘service excellence’ and providing evidence of the value-added service being delivered by the team. They have created key partnerships within their local community and shared best practice, supported charities both locally and nationally and maintained consistently high levels of service delivery.
Congratulations to all involved in achieving this Aspire 7* Accreditation, it really is a huge accomplishment.
We feel that we’ve got a unique community “The Westgrove Community” and we are absolutely delighted to showcase our latest video.
When Touchwood partnered with Westgrove on a Total Facilities Management contract, we welcomed our new colleagues into the Westgrove Community with open arms and continue to work closely at all levels of the business to achieve the same common goals – a dynamic partnership, with continuous improvement and industry leading innovation.
Our #TheNewWestgrove initiative has been borne from significant investment over the last 12 months giving us an exciting springboard into 2024 that includes:
Head Office completely refurbished with innovative state of the art integrated facial recognition access control and energy management systems.
Key additions to our Senior Leadership Team including the pivotal appointment of Glenn Wilson as Group MD.
Continued and expansive investment in personnel and infrastructure within our Technical Services arm forming a true market leading TFM service solution.
Head of ESG appointment – Mark Allison, escalation of Net Zero strategy.
Extensive Software infrastructure investment – Development of CAFM solutions delivering real time paperless Hard and Soft FM services. Implementation of our brand-new smart A.I energy management system.
Social Values investment – Founding Patron of Mind Over Mountains our mental health and wellbeing charity partner, founded by the inspirational Alex Staniforth.
Unparalleled and continued commitment to our Colleague community – our industry leading Reward and Recognition programme for all of our colleagues.
Fast growing facilities management company, The Westgrove Group are delighted to welcome Mark Allison as Head of ESG.
Mark joins the business with over 30 years’ experience working with companies in both public and private sectors including British Land at Meadowhall, the NHS and Marks & Spencer, leading and supporting initiatives that advance sustainable futures for all, with a particular emphasis on harnessing ESG and innovation.
Glenn Wilson, Westgrove Group Managing Director commented, “with Mark’s extensive credentials and experience in all pillars of the critical ESG arena, he was an obvious choice to lead our mission and further develop our journey towards net zero”.
Mark added, “I am genuinely looking forward to contributing my skills, expertise, and passion to Westgrove. I am confident that my qualifications and experience align perfectly with the company’s visionary progressive future, and I am committed to positively impacting the company’s growth, success, and most importantly making that journey with the team to sustainability.”
Westgrove is a facilities management company that provides cleaning, security, customer service, and planned & reactive maintenance services to corporate offices, shopping centres, mixed-use destinations, manufacturing, and business parks throughout the UK.
Established in 1998 by group Chairmen Simon Whittle and Steve Fives, the Westgrove Group proudly celebrated its 25th anniversary last year.
Our people are what make us special. From saving lives and preventing crime to helping people in need and much more. Our Reward and Recognition scheme is our way of saying thank you to our Colleagues for the amazing work that they do each and every day, often going above and beyond in their role.
Well done to all our winners and everyone who has been nominated for an award this quarter – you are all amazing!
Our 2023 Quarter 4 winners are:
Site Manager of the Quarter
Paul Britton – The Galleries
Colleague of the Quarter
Wayne Taylor-Lewis – Bayview Shopping Centre
Newcomer of the Quarter
James (Gus) McKay – Touchwood Shopping Centre
Team of the Quarter
Guest Service Ambassadors – The Galleries
ESG of the Quarter
Angela Crawford & Lucy Wood – Head Office
H&S Champion
Clint Sayers – Telford Centre
Kat Gillibrand – St Johns Shopping Centre
Outstanding Act
Carl Adams – Telford Centre
Carl Fox & Alex Power – St Johns Shopping Centre
Alun Boon, Ahmed Karim & Dillon Cyrus – St Johns Shopping Centre
Dillon Cyrus & Paul Lavery – St Johns Shopping Centre
Majid Hussian – Queens Square Shopping Centre
Jamie De Stains, Virgis Lukosaitis, Miriam Conte & Ioan Leonte – High Chelmer
Service Excellence
David Field & Kevin Harvoutt – Ryemarket Shopping Centre
Neil Disley – St Johns Shopping Centre
Michael Owings – MSO @ Arcades Shopping Centre
Kenneth Bishop – Technical Services Mobile Engineer
Phil Cattell – Touchwood Shopping Centre
Congratulations to all our winning colleagues and to everyone who was nominated in Quarter 4.
If you wish to nominate a colleague for a Reward & Recognition award, click here.
To see a list of all our previous winners, click here.
