Celebrating the Heart of Our Business – Our People
It’s our people who truly make us extraordinary. Whether it’s saving lives, preventing crime, supporting those in need, or countless other selfless acts—they are the heartbeat of everything we do.
Our Reward and Recognition Scheme is our heartfelt way of saying thank you—to honour the dedication, courage, and compassion shown by our colleagues every single day. So often, they go above and beyond without a second thought, driven by purpose and pride.
At our recent Quarterly Teams Presentation, our Executive Team—including CEO Claire McKinley Smith, Managing Director Glenn Wilson, Operations Director Ryan Curry, HR Director Harriet Oldfield, and Head of ESG Mark Allison—had the honour of presenting awards to some truly remarkable individuals and teams.
We were moved and inspired by the stories shared—acts of heroism, service excellence, and everyday brilliance. And yet, in their humility, our colleagues said they were ‘just doing their job.’ That quiet professionalism is what makes them so exceptional.
Our 2025 Quarter 2 winners are:
Team of the Quarter – Telford Centre Housekeeping Team
Site Manager of the Quarter – Sonny Stewart, Telford Centre
Colleague of the Quarter – Shaun Laffey – Royal Priors
Newcomer of the Quarter – Toby Harris – Grosvenor (Macclesfield)
Health & Safety Champion – Paul Mansell – Darwin Centre
ESG Social Value – Paul Greatrex & Scott Barry – Touchwood Shopping Centre
ESG Social Value – Touchwood Team with a special mention to Julie Deeming
ESG Social Value – Daryna Holikova – Castle Quay Shopping Centre
ESG Social Value – Sahil Baker – Teesside Park
ESG – Environmental – Susan Williams – The Galleries
ESG – Environmental – Jerzy Skrzypa – Four Seasons Shopping Centre
Outstanding Act
• Kevin Ellis – Grosvenor (Chester)
• Templars Square Security Team
• Henry Hart – Houndshill Shopping Centre
• Paul Collumbine – Houndshill Shopping Centre
• Samuel Cardwell, John Long, Dave Stone – The Galleries
• Security Officer Diaa Al Meslamani & Alison Gjoni – Castle Quay Shopping Centre
Service Excellence
• David Lipscombe – Kingfisher Shopping Centre
• Freddie Barnby – Arc Shopping Centre
• Michael Clarke – Grosvenor (Macclesfield)
• Agron Krasniqi – Broadway Shopping Centre, Bexleyheath
A huge congratulations to all our winners and nominees this quarter. You continue to inspire us all. Thank you for everything you do—you are the reason we shine.
