New Shopping Centre Contract Awards for Westgrove

Shopping centre specialist Facilities Management company, The Westgrove Group, continues its growth in the sector with new contract wins in Kent and the West Midlands.

The company, which provides soft and hard services to centres across the UK, has been awarded new contracts at Broadway Shopping Centre in Bexleyheath and Ryemarket Shopping Centre in Stourbridge. 

Following a competitive tender process, Westgrove were awarded the cleaning and security contract at Broadway Shopping Centre, managed by property specialists Workman.  Located in the heart of Bexleyheath, Broadway spans 519,700 sq ft. and hosts 60 retail stores.

Westgrove will also provide the cleaning and security services to Ryemarket Shopping Centre, managed by Orbit Property Management Ltd.  Hosting 30 retail stores, this family friendly centre boasts a strong customer centric ethos, which aligns with Westgrove.  

These wins follow recent contract awards with The Piazza Centre in Huddersfield, The Arc in Bury St Edmonds and Novelis Recycling in Warrington as well as a contract extension with The Arcades Shopping Centre in Ashton Under Lyne, all adding over £2M of new business. 

Claire Mckinley Smith, Managing Director at Westgrove said “We are delighted to be working with the teams at Broadway and Ryemarket and it’s a pleasure to welcome new colleagues into our team.  We pride ourselves on the quality of our customer service and we’ll be supporting our new colleagues with training and development opportunities”.

Rai Holdstock, Centre Manager at Broadway Shopping Centre, said ‘We are delighted to be working with Westgrove who were chosen due to their commitment to rewarding their colleagues and demonstrable added value to the scheme at no extra cost.’

Aaron Powell, Centre Manager at Ryemarket Shopping Centre said, ‘We made the award to Westgrove due to their excellent tender which understood our priorities and objectives and showed how the contract could develop in the future’.

Westgrove provide security, cleaning, maintenance and customer service to shopping centres and mixed-use destinations, corporate offices, business parks, manufacturing and airports throughout the UK.  Following a successful 22-year history, the company expanded in 2020 to add hard services to enhance its well-established award-winning soft services provision.  The company, based in Warrington, was founded by Group Chairmen Simon Whittle and Steve Fives.