Immy began his career in security in 2014 at Castle Quay Shopping Centre, joining the team as a Security Officer. From day one, he demonstrated a strong commitment to learning, personal development, and delivering high standards—qualities that have shaped his entire career within Westgrove.
In 2021, Immy was given the opportunity to step into a temporary Dual Service Manager role in Gloucestershire. He embraced the challenge, successfully managing the site until the contract came to an end. He then returned to Castle Quay as a Security Officer, using this time to invest in his professional development and build the foundations for the next stage of his career.
During this period, he achieved his NEBOSH Level 3 General Certificate in Occupational Health and Safety, strengthening his technical knowledge and opening the door to further progression. His drive and ambition soon led him to the next step: in 2022, he progressed into a Dual Service Manager role at Royal Priors Shopping Centre. Alongside his responsibilities, he enrolled onto the Level 5 Operations Management Diploma through the Westgrove Apprenticeship Programme—an experience that greatly enhanced his leadership and operational management skills.
After successfully completing his Level 5 apprenticeship, Immy returned to Castle Quay in late 2024 as the site’s Dual Service Manager, a role he proudly holds today.
What Apprenticeship Is Immy Doing Next?
Immy is now preparing to enrol on a Level 7 Apprenticeship in Property Management through Westgrove.
Fuelled by Ambition: Why Immy Chose This Path
Having progressed from frontline operations into management roles, Immy is ready to take the next big step. He chose the Level 7 apprenticeship to deepen his strategic leadership abilities, enhance his operational decision‑making, and gain a broader business perspective.
This advanced programme will help him prepare for future senior leadership responsibilities and support his long‑term career ambitions within the organisation.
Master-Level Achievement: What This Qualification Brings
Upon successful completion, Immy will achieve a Level 7 qualification, equivalent to a Master’s degree, along with additional professional leadership and operational accreditation.
This will be added to his already impressive list of qualifications, which includes:
- LLM qualification
- Level 5 Diploma in Operations Management
- Diploma in Project Management
- NEBOSH Level 3 General Health and Safety Certificate
Immy has always been passionate about learning and continuously improving—and this next qualification marks another important milestone in his development.
The Power of Progression: Why This Matters
The Level 7 programme will equip Immy with advanced skills in:
- Strategic leadership
- Financial and resource planning
- People and performance management
- Long‑term organisational planning
These capabilities are vital for his progression into senior leadership and will support his transition from operational management to higher‑level strategic roles within Westgrove.
Looking Ahead: Immy’s Vision for His Future Career
Looking ahead, Immy hopes to progress into a senior operational or regional management role within Westgrove. He is driven by a desire to lead larger teams, contribute to business growth, and support the development of future talent.
His passion for continuous learning, combined with his experience across both security and facilities management, positions him strongly for a successful future within our business.
A Personal Thank You
Immy also shared his appreciation for the support he has received:
“I would like to take this opportunity to thank the entire Westgrove team, especially my Business Manager, Clare, for believing in me and supporting my development throughout my career journey.”
