Author: Lucy Mason

Colleague Newsletter – April 2019

New Colleague Engagement Survey

Look out for the link to our second Colleague Engagement Survey. This new survey focuses on career development and training.

We would love to hear from as many of you as possible.

Thank you for your time.

Mental Health Awareness Week

Mental Health is something that Westgrove believes strongly in. Look out for a series of activities which we will be getting involved in during this important week, which runs from May 13-19. These include:

  • Promoting our Mental Health Awareness E-Learning, which is available online for all colleagues;
  • Discussing the important work done by Paul Ogden, our first Mental Health First Aider and advocate for mental health;
  • Daily hints and tips from our Brand Ambassador and mental health awareness supporter, Alex Staniforth;
  • Promoting the ‘Colleague Forum’ on our website and asking colleagues what they think we could do as a business to assist with mental health in the workplace;
  • Daily emails to all colleagues with links to the Mental Health Foundation website with free downloads.

Skyfall Abseil

We are – nervously – looking forward to helping our Partner St Johns Shopping Centre in Liverpool to raise £3,000 for Alder Hey by abseiling 450ft down St Johns Beacon on Saturday, 11th May.
If anyone would like to support us, please visit this page.

Reward and Recognition Awards – Quarter 1 2019 Winners

Here are all our R&R Award winners for Quarter 1. Congratulations to you all.

Site Manager of the Quarter – Shane Roberts, The Core
Shane’s hard work and dedication has enabled us to raise our SLA score at The Core to 99.5%. He has strengthened the team, managed manning levels and created detailed procedures for the site to ensure compliance is met.

Colleague of the Quarter – Anthony Clegg, Grosvenor
We love Anthony’s easy to use fire system’s control panel guide which is perfect as a training manual for new security officers and all staff.

Team of the Quarter – St Johns Security Team
Well done to the team for their professionalism in dealing with a number of harrowing and challenging situations this year which have included escalator falls, serious assaults and first aid emergencies.

Service Excellence

We have a number of great nominations, which include:

Front of House Team – TATA Technologies
Special mention to Silvia and Phil from the EIDC reception team who go out of their way to welcome customers, help with conference room bookings and make sure visitor parking bays are available ahead of meetings. They both give ‘wonderful support’ and ‘provide a super experience when people visit EIDC’.

Security Team – Birchwood Park
Thanks to the security team who quickly manned both barriers to the ANPR car park in heavy rain, allowing 700 people arriving at Birchwood Park to park their cars without any issues. Excellent customer service.

Sean Helbert and Paul Clarke – Birchwood Park
Sean and Paul were praised for spotting a contractor working at a weekend without a Building Manager on site. They prevented the contractor from potentially having an accident due to the high winds and kept health and safety well under control on site out of hours. With the telephone support of a Building Manager they did an excellent job, well done.

Gillian Davison and Dave Phillips – Market Place
Gillian and Dave acted quickly after a radio call from Debenhams reporting a flood in their plant room. Dave and two maintenance engineers from the site quickly went to assist and quickly cleared it up.

Robert Mercier – The Galleries
Whilst on car park patrol, Robert noticed loose signage on one of the public/pedestrian entrances to the shopping centre. He immediately contacted the duty manager and made the area safe for the public.

Rob Hawkins and Luke Aries – Gloucester Quays
After a gentleman fell and injured his head, Rob carried out First Aid and Luke assisted before an ambulance arrived. Once then man had recovered he wrote to centre management to tell them how well they had looked after him.

Neil Disley – St Johns Shopping Centre
Neil, who works in the centre’s control room, spotted a man smashing windows. He reviewed all the CCTV footage to hand over to the Police. The next day, he spotted the same man at the back of the centre and arranged for security staff to detain him.

Edward Booker – Templars Square
Edward spotted an elderly man in distress who was struggling to walk. He calmed him down, collected a wheelchair from the management suite and arranged for a taxi to take him home – kindly paying for it himself. He also stayed on for an hour after the end of his shift to ensure all the night cleaning jobs were completed. Outstanding.

Renay Snelson – Runcorn Shopping City
Renay was thanked by a member of the public for her help, support and compassion when she visited the centre for the first time after her partner’s death. The lady said that it was the first time for a while that she had felt like a person and not a widow. Outstanding customer service, Renay.

Tom Lewis – National Operations Manager
Tom was praised for the professional way he dealt with a very difficult situation at Riverside. Tom was able to organise an internal process without delay and worked with the DSM in ensuring all shifts were covered following the departure of a Westgrove employee.

Cleaning Team – Riverside
The Cleaning Team were praised by our Partner for their high standards, their positive approach and their team spirit. They are a ‘real credit’ to themselves and Riverside.

Security Team – The Galleries
Thanks to the team for their quick thinking after a serious accident which helped to keep the public away and freed cars from the car park.

Outstanding Act

Our quarterly winners include:

Mark Quinn – St Johns Shopping Centre
Mark came across a distressed disabled man in a faulty electric wheelchair on the mall. Mark calmed him, called the man’s relative and arranged for a taxi to take him home.

Security & Cleaning Team – Templars Square
The entire team won praise for a number of incidents they handled superbly on a busy day in March. These included tracking down a handbag thief and returning the bag to the upset elderly lady it had been stolen from and coming to the rescue after witnessing a man being assaulted in the car park.

Martin Wain – Templars Square
Martin calmly helped a distressed suicidal woman. He talked to her, listened and made her a cup of tea before calling the police to make sure she was taken to hospital to get the help she needed. A fantastic example of an officer making a difference by caring and being aware.

Security & Cleaning Team – Runcorn Shopping City
The entire team at Runcorn Shopping City worked tirelessly to deal with a major incident on site. They were professional, discreet and seamless in dealing with this incident and their hard work and efforts were recognized by our Partner and very much appreciated by all. Well done.

Jason Corker – The Riverwalk
Jason helped identify two known shoplifters which led to their arrest.

Steve Brookes & Richard Holmes – Templars Square
Steve consistently goes above and beyond what is expected of him. In addition to this he has now taken it upon himself to train our other night shift officer and between them they have done an astounding job not only looking after the centre but also the local community. In the last few months they have dealt with a number of incidents.

Dave Phillips, Denise Phillips and Paul Ogden – Market Place
Well done to our security guards for quickly responding to reports of a potential suicide. Our guards were brilliant and talked to the man while waiting for the emergency services to arrive. I’m glad to say the man is still alive, which is a big thank you to Paul and Nikki for their skills, whilst Dave and Denise controlled the situation.

Natalee Watmough – The Lowry
Natalee also showed professionalism and calmness in a difficult situation when a young man was threatening to jump from the car park.

Matthew Barrett, James Thompson and Gregorz Birowka – Stamford Quarter
The team responded with the utmost professionalism after a suicide in one of the service areas.

Chris Edwards – Maylords
Chris remained extremely calm, kept a professional manner and was helpful throughout an incident when a stall holder tenant went into cardiac arrest.

Rob Hawkins, Tom Chandler, Lisa Anderson, Alan Beattie, Lanre Bhadmus and Steve Mott (MSO) – Gloucester Quays
Well done to all involved who helped restrain a woman who had attempted to jump from a car park in the city centre.

Security Team – Templars Square
The fast action of the Security Team helped the police to arrest and charge a man who was seen in the centre with two large hunting knives.

CSR Of The Quarter

Our winners include:

Market Place
Thank you to the team for their work helping singer Jamie Lawson and his team make his new music video in the centre. Two of the Market Place team are actually in the video!

Lee Stones – Haymarket
Lee has been instrumental in helping the centre raise funds for their nominated charities. Thank you Lee.

Runcorn Shopping City
Thank you to every member of staff who helped to make the centre’s Christmas appeal to collect warm clothing for homeless people in the North West such a success. A great team effort.

Westgrove’s mental health first-aider wins award

Paul Ogden, The Westgrove Group’s first site based Mental Health First-Aider, has won a prestigious industry award.

Paul, who is a mental health champion at Market Place Shopping Centre in Bolton, has won a Revo ACE Award.

The awards programme showcases people and places that achieve excellence customer service.

Paul was presented with his award at an event at the Hilton Birmingham Metropole last night.

Also shortlisted for an award was Handforth Dean Retail Park and St Johns Shopping Centre in Liverpool, both of which Westgrove provides services for.

Westgrove has been working with one of its key partners, Market Place, to champion awareness of mental health.

As part of the service to shoppers the centre was keen to ensure that they identified a mental health first aider, something which is being called for by many companies in the UK to be mandatory as part of the ‘Time to Change’ campaign

Following a very successful mental health awareness week in 2018, Changing Minds, the centre and Westgrove worked together to train over 80 staff in mental health awareness.

Following the training, Paul Ogden, one of the centre’s Guest Service Ambassadors, took on the role as mental health champion.

Paul is now available to offer support and advice to vulnerable customers visiting the centre as well as to the centre’s tenants.

As part of his training, Paul completed a mental health first aid course through St John Ambulance, the nation’s leading first aid charity, and a NCFE CACHE Level 2 certificate qualification in Mental Health Awareness.

Claire McKinley Smith, Managing Director of The Westgrove Group, said: “As a company, we take mental health extremely seriously so we are delighted that Paul has been recognised for all of his hard work to champion mental health in the workplace. We are so proud of him.

“He is equipped with all the skills required to help someone, be it a colleague or a member of the public suffering mental distress, which is all too common an occurrence today”

“Since starting in the new role, Paul has rolled out his training to the Westgrove team onsite and to the tenants within the centre.

“He has already identified a number of vulnerable customers and offered them advice and support. We will be looking to appoint mental health first aiders at many more centres across our UK portfolio during 2019.”

 

Two Westgrove Group cleaners feature in new Jamie Lawson video

Two Westgrove Group cleaners have a cameo role in singer Jamie Lawson’s new video.

Pat Grogan and Bev Jones were filmed during the making of the video to go with Jamie’s new single, The Answer.

The singer, who is signed to Ed Sheeran’s record label, spent the day with Pat and Bev, as well as shoppers on Space Hoppers, at Market Place Shopping Centre in Bolton.

The Westgrove Group provides Market Place with cleaning and security services.

The production company, Sitcom Soldiers, who made the video suggested the Market Place as they knew it was a good light space that would look great on camera.

Jamie is best known for his 2015 hit single ‘Wasn’t expecting that’.

The video features Jamie bouncing around the shopping centre on colourful space hoppers with a number of people. It followed an appeal on Jamie’s social media for a wide range of ‘physically fit’ people to get in touch to be cast for the video.

Jamie said: “It was great to film at Market Place with its stunning architecture, ornate Victorian roof and basement vaults which provided a beautiful and interesting backdrop to our quirky space hopping video concept.

“We wanted to show how love gives you this happy, walking on air, bouncing feeling… so we came up with either trampolining or space hopping. My trampolining skills are not all that good, my space hopping skills on the other hand are second to none! So the idea was that I would bounce around a shopping mall spreading love and having couples join me as I go.

“The staff were amazing, all very kind and helpful, the cleaners were ace and did a great cameo in the video, helping to set the story up.

“The strangest thing was how most customers seemed to walk straight by without batting an eyelid whilst I bounced past them on a space hopper, as though a man on a space hopper in the middle of town is an everyday occurrence…which maybe it is in Bolton!”

Jamie’s new single is called ‘The Answer’, from his new album ‘The Years in Between’ and the accompanying video can be watched here: https://www.youtube.com/watch?v=9Da1vhbrWIA&feature=youtu.be

Colleague Newsletter – March 2019

Annual awards

A huge congratulations to all our winners at this year’s Reward and Recognition Award Ceremony.
We gave out a record number of awards and were delighted to see the room packed with so many people.

We had some great speakers, including Karl Clawley, Centre Manager of Runcorn Shopping City. He explained how his team has transformed empty units into successful community led spaces including youth zones to tackle anti-social behaviour and a church service which attracts over 100 people on a Monday morning. We heard from Hayley Thomas, Fundraising Manager of Alder Hey Children’s Hospital, about how our fundraising efforts are making a difference to children in the hospital.

It was good to get the latest update from Alex Staniforth, our Brand Ambassador and Adventurer, who is working on his brand new book.

And there was barely a dry eye in the room after Paul Ogden talked about overcoming his mental health issues has led him to, today, being Westgrove’s first Mental Health First-Aider.

A big thank-you to everyone who took part in the day.

Launch of our Specialist Cleaning Division

View the full article here

Photo: From left Craig Robinson, Specialist Cleaning operative, Daina Parker, Specialist Cleaning Manager, and Lee Wilkinson, Specialist Cleaning Supervisor

 

 

Appointment of our first Mental Health First Aider

View the full article here

Photo: Paul Ogden Westgrove Group’s first Mental Health First-Aider

 

 

 

 

 

Our commitment to the Living Wage

View the full article here

 

 

Jamie Lawson visits Market Place to film new video

Singer Jamie Lawson has filmed his new music video at Market Place Shopping Centre in Bolton.

The singer, who is signed to Ed Sheeran’s record label, spent the day with shoppers on Space Hoppers.

The production company, Sitcom Soldiers, who made the video suggested the Market Place as they knew it was a good light space that would look great on camera.

People featuring in the video included Pat Grogan and Bev Jones, two cleaners from facilities management company The Westgrove Group. The company provides Market Place with cleaning and security services.

Jamie is best known for his 2015 hit single ‘Wasn’t expecting that’.

The video features Jamie bouncing around the shopping centre on colourful space hoppers with a number of people. It followed an appeal on Jamie’s social media for a wide range of ‘physically fit’ people to get in touch to be cast for the video.

Jamie said: “It was great to film at Market Place with its stunning architecture, ornate Victorian roof and basement vaults which provided a beautiful and interesting backdrop to our quirky space hopping video concept.

“We wanted to show how love gives you this happy, walking on air, bouncing feeling… so we came up with either trampolining or space hopping. My trampolining skills are not all that good, my space hopping skills on the other hand are second to none! So the idea was that I would bounce around a shopping mall spreading love and having couples join me as I go.

“The staff were amazing, all very kind and helpful, the cleaners were ace and did a great cameo in the video, helping to set the story up.

“The strangest thing was how most customers seemed to walk straight by without batting an eyelid whilst I bounced past them on a space hopper, as though a man on a space hopper in the middle of town is an everyday occurrence…which maybe it is in Bolton!”

Jamie’s new single is called ‘The Answer’, from his new album ‘The Years in Between’ and the accompanying video can be watched here:

Westgrove Group becomes Living Wage Service Provider

The Westgrove Group has been accredited as a Living Wage Service Provider.
Westgrove, which employs over 1000 security, cleaning and customer service colleagues across the UK will recommend to its Partners that those colleagues are paid the higher wage rate of £9.00 per hour.
Living Wage Foundation Director Katherine Chapman, said: “We are delighted to recognise The Westgrove Group for their on-going commitment to the Living Wage as a Service Provider.”
Claire McKinley Smith, Managing Director of The Westgrove Group, said: “We are proud to have been accredited as a Living Wage Recognised Service Provider.
“We believe strongly in the importance of looking after all our people from apprentices through to members of staff who have been with us for more than 20 years.
“Although we do not set the wage rates ourselves, we will be working with our Partners to recommend that they pay the living wage rather than the minimum wage. Our customers and suppliers value the fact that we are committed to the training and development of our people along with our commitment to our comprehensive range of products and our passion for customer service.”
The Living Wage is an hourly rate set independently and updated annually. It is calculated according to the basic cost of living using the ‘Minimum Income Standard’ for the UK. The Living Wage enjoys cross party support, with public backing from the Prime Minister and the Leader of the Opposition. The principle behind the Living Wage is that work should bring dignity and should enable families to enjoy the essentials of life.
The Westgrove Group specialises in providing security, cleaning and security services in high footfall destinations from shopping centres, airports and corporate businesses to retail environments across the UK.
The Warrington based company, founded in 1998, has grown considerably in the past two years and is on target to turnover £40 million in the next five years.

Westgrove Group records another strong year of growth

Facilities management specialist Westgrove Group has recorded another year of strong growth.
The Warrington based company saw turnover rise from £20 million to £25 million – and profits increased by almost 30% – in the 12 months to the end of December 2018. The colleague centric business also added a further 200 to its workforce.
It says it remains firmly on course to become a £40 million turnover business in the next five years and has exciting expansion plans forecast for the South UK later this year.
Westgrove provides its security, cleaning and PRM (Persons with Reduced Mobility) services to shopping centres, corporates, business parks and airports across the UK.
Recent successes have included the launch of a Specialist Cleaning Division and a move into aviation, providing cleaning and PRM services to two regional airports.
Westgrove were appointed by managing agents CBRE to provide the security for Birchwood Park in Warrington, the region’s leading out of town business location.
They also enjoyed a number of new contract wins in Bracknell, Bristol, Liverpool, Dagenham, Swansea and Leamington Spa.
The company, which recently celebrated its annual Reward and Recognition Awards at The Village Hotel in Warrington, was recently shortlisted in the Finance Awards North West and has just been accredited as a Living Wage Service Provider.
Westgrove, which celebrated its 20th birthday by climbing Ben Nevis for charity, has also appointed its first Mental Health First-Aider.
Claire McKinley Smith, Managing Director of The Westgrove Group, said: “We are always striving to improve the business and to grow through innovation, quality of service and by recruiting the best possible people.
“Remaining independent has been a massive strength. It gives a much greater personal feel to our business and we can offer a level of flexibility and transparency without compromising on service.”
Over 50% of Westgrove’s clients are based in the south of England. The company will be announcing exciting expansion plans for the southern region later in the year.

Westgrove Group appoints Mental Health First-Aider

We have appointed our first site based Mental Health First-Aider.
We are working with one of our key partners, Market Place Shopping Centre in Bolton, to champion awareness of mental health.
As part of the service to shoppers, the Centre was keen to ensure that they identified a mental health first aider, something which is being called for by many companies in the UK to be mandatory as part of the ‘Time to Change’ campaign
Following a very successful mental health awareness week in 2018, Changing Minds, the Centre and Westgrove worked together to train over 80 staff in mental health awareness.
Following the training, a member of the team, Paul Ogden, one of the Centre’s Guest Service Ambassadors, took on the role as mental health champion.
Paul is now available to offer support and advice to vulnerable customers visiting the Centre as well as to the Centre’s tenants.
As part of his training, Paul completed a mental health first aid course through St John Ambulance, the nation’s leading first aid charity, and a NCFE CACHE Level 2 certificate qualification in Mental Health Awareness.
Nikki Wilson-Cook, Centre Manager of Market Place said: “With mental health in the workplace being such a burning issue nationally, we are proud to be setting an industry precedent with the introduction of our first Mental Health First Aider at Market Place.
“Paul Ogden is equipped with all the skills required to help someone, be it a colleague or a member of the public suffering mental distress, which is all too common an occurrence today.”
The Westgrove Group, based in Warrington, specialises in providing security, cleaning and security services in high footfall destinations from shopping centres and corporate businesses to retail environments.
Claire McKinley Smith, Managing Director of The Westgrove Group, said: “As a company, we take mental health extremely seriously so we are very proud to be one of the first facilities management companies in the UK to appoint a mental health first-aider.
“We are fully on board with the ‘Time to Change’ campaign, supported by many UK businesses, to take mental health more seriously in the work place as we believe that mental health needs to be given the same weight as physical first aid.
“Since starting in the new role, Paul has rolled out his training to the Westgrove team onsite and to the tenants within the Centre.
“He has already identified a number of vulnerable customers and offered them advice and support. We will be looking to appoint mental health first aiders at many more centres across our UK portfolio during 2019.”
The Westgrove Group was founded in 1998 by Group Chairmen Simon Whittle and Steve Fives. Based in Warrington, North West UK, it employs over 1,000 colleagues across the UK and has an annual turnover of £25M.

Paul Ogden, the Westgrove Group’s first Mental Health First-Aider

Westgrove Group launches Specialist Cleaning division

Westgrove Specialist Cleaning

 The Westgrove Group has launched a new Specialist Cleaning division on the back of continued growth in soft services.

The company, which provides services to over 100 sites across the UK, has grown by 21% in the past two years.

The new division will help drive sales to a target of over £40 million in the next five years.

The Specialist Cleaning Division will move Westgrove into self-delivery of window cleaning, pressure washing, steam cleaning, roof and gutter cleaning, cladding cleaning and other high-level cleaning.

The company hopes its current portfolio of Partners in the retail property, corporate buildings, warehouses, leisure, mixed-use environments and external public realm sectors will see the benefits of the new division as well as targeting brand new Partners.

The division will be headed up by Daina Parker, Westgrove’s Specialist Cleaning Manager, who has years of experience in high level cleaning.

Daina, who worked for High Access Maintenance Ltd for 10 years, will lead the new team to deliver services across the UK.

She said: “Westgrove is a fast growing company and this is a great time to join the business. I’m looking forward to providing our Partners with our brand new service, all delivered by our highly experienced team.”

Claire McKinley Smith, Managing Director of The Westgrove Group, which employs over 1,000 people, said: “We are very excited to announce the launch of this new division which demonstrates our continued growth and supports our plans for the future.

“Westgrove have an exemplary health and safety record and. with years of experience and knowledge in the industry, we are delighted to be able to offer an even wider range of cleaning methods suited to our customers’ needs.”

Westgrove, which celebrated its 20th anniversary last year, specialises in providing security, cleaning and security services in high footfall destinations from shopping centres and corporate businesses to retail environments.

The £22 million company was founded in 1998 by Group Chairmen Simon Whittle and Steve Fives.

Here’s a link to the story as it appeared on FMJ

The Westgrove Group raises £1,500 for Alder Hey Children’s Hospital

The Westgrove Group’s ‘Walk for Alder Hey Day’ has helped to raise £1,500 for the charity.
Across the country, our partners and colleagues walked 1,500 miles in a day to raise the money for Alder Hey Children’s Charity.
The money will go towards a new App designed to help children when they first arrive at the hospital.
The Alder Play app is powered by the very latest digital and cognitive advances. It uses gaming and augmented reality to distract patients having procedures in hospital. Within Alder Play, parents will also be able to interact with a chatbot called “Ask Oli” to ask questions about the hospital and what may happen to their child.
Westgrove Brand & Development Director Laurie Barton Wright said: “We look after over 100 sites across the UK and our colleagues walk miles every day, so we thought it would be a good idea to turn the miles they walk in to pounds to help this incredible charity.
“For every mile they walked, we pledged to donate £1 to Alder Hey Children’s Hospital.
“The event raised an amazing £1,500 and we’re really proud of everyone who took part, especially the team from Spindles Town Square Shopping Centre in Oldham who raised the most money for a single site.”
Hayley Thomas, Acting Head of Corporate Fundraising at Alder Hey Children’s Charity, said: “We would like to say a huge thank you to all the staff who put so much effort into this fundraising initiative!
“It’s such a unique idea and has raised a fantastic amount of money for Alder Hey. The money raised by the Westgrove Group will help us to continue to develop our app, Alder Play, and we are so grateful for this support.”
Alder Hey is one of Europe’s biggest and busiest children’s hospitals, caring for 270,000 patients and families every year and treating everything from common illnesses to highly complex and specialist conditions.
Look out for more Westgrove fundraising events in 2019.

Westgrove Group beats competition to win Birchwood Park security contract

The Westgrove Group has been chosen to supply security services to one of the North West’s most prestigious business parks.

Westgrove has been appointed by managing agents CBRE to provide the security for Birchwood Park in Warrington, the region’s leading out of town business location.

The destination, which today provides 1.1 million sq. ft. of office and warehouse space, is home to more than 165 companies and over 6,000 people from large blue chip organisations to SMEs and new start-ups.

The park is also one of the key sites in the Cheshire Science Corridor Enterprise Zone and is nationally recognised as the UK’s hub for the Nuclear Services industry.

High profile firms include Rolls-Royce Nuclear, Sellafield, Wood Plc and Atkins as well as international businesses including Ricoh, Müller, TATA and Dr Schär.

As well as celebrating the start of a new partnership, both Westgrove Group and Birchwood Park have celebrated their 20th anniversaries this year.

Westgrove started trading in August 1998 and Birchwood Park started life in March 1998 when MEPC acquired the 74-acre site from the UK Atomic Energy Authority. Since then the park – now owned by Warrington Borough Council – has almost tripled in size.

Westgrove Managing Director Claire McKinley Smith said: “We are delighted to win our third contract with CBRE, this time a prestigious local partnership.

“We worked hard to show Birchwood Park that our security knowledge and expertise aligned with our colleague centric approach is second to none.

“All our security colleagues are highly trained by one of the country’s leading senior police officers. We also provide bespoke real-time reporting and an intelligent patrolling system with our exclusive software, Sphere.”

Westgrove is a member of The British Security Industry Association (BSIA), the trade body representing the UK’s private security industry. The company’s security teams and security officers have won a number of awards for their bravery, use of technology and teamwork.

The Westgrove Group employs over 1,000 people in shopping centres, airports and business parks across the UK and works with major landlords and managing agents.

Other recent significant contract wins include The Galleries Shopping Centre in Bristol and St Johns Shopping Centre in Liverpool.

Birchwood Park in Warrington