Shopping Centres & Retail

Synergy - what our Partners say...

Synergy - what our Partners say...


Introducing Synergy by Westgrove

Our soft services partnership specifically tailored to the retail environment to give an even more valuable service to our Partners; Synergy is a new concept unique to Westgrove. It takes all our existing industry knowledge and packages it into a specialised service specifically aimed at our retail property clients such as shopping centres, retail parks and outlet destinations.

We will also introduce new services and benefits to your scheme specifically targeted at the retail environment to provide tangible added value compared to our industry norm.

Benefits of Synergy by Westgrove

  • Senior management team with centre management experience
  • Bespoke software tailored to retail locations
  • Footfall/Dwell time specific resource deployment
  • Site specific checks including void unit and front/back of house checks
  • Training relevant to shopping centre and retail locations
  • E learning hosting platform to engage with all colleagues
  • Service Excellence training in line with industry benchmark
  • Mystery shop reports each quarter across all sites
  • Security intelligence feedback to all sites
  • Security risk audits and consultancy services
  • Support and investment into CSR initiatives
  • Colleague centric DNA through Reward & Recognition, employee communication and further benefits
  • Invoicing set to service charge schedules
  • Strategic contract review meetings including 3 months prior to service year end
  • Consultation meeting as part of the mobilisation process

To find out what our Partners say about our shopping centre expertise click here 

To download more information on Synergy by Westgrove click here


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