The Westgrove Group have been partnering Savills for over 7 years, providing cleaning and security solutions to many of their UK managed shopping centres. We are absolutely delighted to announce that our partnership continues to flourish and Savills have recently awarded Westgrove a National portfolio of shopping centres.
Over the past 7 years we have developed our service delivery model and we have continually adjusted the way we work to become part of the fabric of Savills. We continually strive to exceed the expectations of Centre Managers, surveyors and Savills head office team and we have assisted Centre Managers with the re-development strategies of shopping centres, providing a flexible model during construction.
Danielle Stafford-Smith – Soft Service Contracts Manager for Savills commented; “Throughout our working relationship, Westgrove has been responsive to our needs. They apply themselves to the matter in hand, provide innovative solutions to our issues and above all provide excellent service.
We wanted to award this prestigious portfolio of shopping centres to a company that would live and breathe the professionalism we demand for our clients, while providing and maintaining a cost effective and affordable service. It was our belief that the Westgrove Group would meet our requirements. Westgrove are service orientated, professional above reproach, proactive, dedicated and diligent in all aspects and a pleasure to deal with. The mobilisation of this portfolio was seamless. Our Centre Management and Contract Management were kept informed throughout the whole mobilisation via their innovative mobilisation system.
What we appreciated most about working with Claire and her team was their ability to cut through the predictable politics of a project, keep everyone happy, and deliver the expected results and then some. It is terrific to work with an organisation that is able to adapt to our needs so readily and effectively and that all promises made are consistently delivered.”